Field Service Engineer - Control Systems

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Job Type

Full-time

Description

Novaspect, Inc., an Emerson Impact Partner, the global leader of automation systems and solutions, is currently offering an opportunity for an experienced Field Service Engineer

• Control Systems on our customer-oriented, fast-paced Field Service team servicing our Superior WI customer. The successful candidate will assist our automation and digital transformation system customers in developing, delivering, maintaining, and optimizing our state-of-the-art automation and digital transformation solutions.

Field Service Engineer

• Control Systems Essential Duties and Responsibilities:

Work with our customers to:

• Become a Trusted Advisor by actively listening and communicating to accomplish their goals

• Participate in the establishment, measurement, and achievement of customer satisfaction metrics

• Provide an ongoing communication channel between them and internal teams to ensure expectations are well established and understood

• Manage expectations and engagement scope to ensure a clear understanding of technological capabilities and limitations

• Comply with internal and customer safety programs

• Recommend and implement plant floor digital transformation technologies, including Operational Analytics, Production Data Management, and Operations Management

• Recommend and implement improvement to Distributed Control Systems, PLC, and other control systems

• Provide ongoing site support, which may include:

• Distributed Control System configuration, commissioning, startup, and tuning

• Distributed Control System, field instrumentation, and valve-related situations troubleshooting and problem resolution

• Configuration optimization of both batch and continuous process control

• Loop tuning

• Troubleshooting field instrumentation and valve application

• Interfaces to PLCs, drives, and various control bus networks

• Cybersecurity

• Microsoft Windows administrator functions

• Ethernet IP networks

• Setup and configuration of Operational Analytics, Production Data Management, and Operations Management systems

• Work to grow Novaspect as an employee-owner of our ESOP

• Develop new and improve existing engineering tools

• Work as a team with sales to market, find, and sell solutions

• Work as a team

• Work independently and as part of a team supporting a customer

• Coordinate with internal sales and project teams to help investigate and resolve complex obstacles

• Help colleagues as they encounter situations they are not as familiar with

• Provide clear and frequent communications

• Perform diagnostic and troubleshooting over the phone

• Create in-depth and professional engineering proposals and reports

• Author whitepapers on engineering subjects

• Converse with other industry experts about technical concepts

• Deliver presentations to external and internal customers

• Articulate and communicate solutions to both engineers and non-engineers

Requirements

Field Service Engineer

• Control Systems Education and/or Experience:

• Bachelor's Degree in Engineering or Technology field

• 3-5 years of experience in the control system engineering field programming from scratch and making modifications to code required

• 3-5 years DeltaV experience preferred or 5-7 years in another DCS/PLC experience required

• Field application of industrial instrumentation preferred

• Microsoft administration and TCP\IP networking knowledge is a plus

• Emerson Product Knowledge is a plus

Field Service Engineer

• Control Systems Additional Requirements:

• Own and maintain an individual learning and development plan of continuous learning, including soft skills and the latest technologies

• Ability to travel throughout the designated service area is required. Typically, travel is by company vehicle and most events are day trips and possibly overnight stays depending on your home base and customer needs.

Field Service Engineer

• Control Systems Physical Requirements:

• Ability to lift 30lbs

• Ability to work extended hours on a computer

• Ability to work in a loud industrial environment

Field Service Engineer

• Control Systems Pay:

• Cash compensation potential: $87,000-$134,000 (inclusive of base, bonus, OT)
• Company car eligible
• OT eligible

Field Service Engineer

• Control Systems Benefits: Recognized with a Top Employee Benefit Plan Award in 2020, below you will find our outstanding total rewards package when you join our team including:

• Generous paid time off; starting at 15 vacation days, 10 holidays, and personal time off

• 401K with 6% company match

• Employee Stock Ownership Program (ESOP)

• Excellent health & wellness benefits

• Student debt & tuition reimbursement

• Novaspect is a 2024 Great Place to Work Certified company

Field Service Engineer

• Control Systems Location: Superior, WI

Field Service Engineer

• Control Systems Schedule:

• Ability to travel throughout the designated service area is required. Typically travel is by company vehicle and most events are day trips and possibly overnight stays depending on your home base and customer needs.

Who We Are:

Novaspect, Inc., is an employee-owned company that engineers, sells, and services industrial process controls. Our Core Purpose is to improve our customer's performance through the innovative application of technology. We are passionate about creating effective processes and building customer relationships. We position ourselves to attract the best talent, and ensure we are delivering local services with proven technologies.

Salary Description

$87-$134K inclusive of base, bonus, OT & car elig