Field Service Engineer (Automation) - Union City, GA
Join a team recognized for leadership, innovation and diversity
Position will require the Field Service Engineer to be involved with installation and maintenance of new and old material handling and sortation equipment, emergency service calls, and overall general customer
support for all Intelligrated and Legacy made equipment, including sortation, AS/RS shuttle systems, robotic application, palletizers, cranes, and multiple types of conveying equipment. Field Service Engineer will also gather data utilizing specific reports and Intelligrated procedures, and supply various forms and custom reports to the customer to assist in sales of parts and service contracts. As necessary, Field Service Engineer will assist with the field training of new employees and may receive in-house assignments covering technical support, training, or documentation.
Discuss objectives with the customer
Develop or follow a schedule for completion of objectives while on-site.
Perform or assist with mechanical and electrical installation or modification to Intelligrated and Legacy equipment.
Troubleshoot and debug all issues including mechanical, electrical, or programming using the provided drawings, direction or write sections of the PLC program.
Modify, adjust, or develop robotic application code.
Mark-up drawings (Red Line) with any updates or changes as required.
Communicate issues, successes, and delays with the Customer, project manager, team members and regional management daily. This may include but not exclusive to Electronic Issue Reports.
Participate in a closeout meeting with the Office and the Customer at completion of each assignment.
Write a detailed daily / weekly report for each job location and send to the office.
Complete a weekly electronic expense report and send in the receipts to the office.
Send all copies of programs, redline drawings, and weekly reports to the office for proper archival at completion of job.
Train and support CST's on the equipment operation and PLC controls where required or necessary
20 Performs mechanical and electrical installation or modification to Intelligrated & Legacy equipment 40 New equipment commissioning and integration Troubleshoot mechanical, electrical, and PLC issues 20 Modify, adjust, or develop robotic and PLC application code 10 Complete various weekly reports 10 Train and supports resident technicians
YOU MUST HAVE
Previous industry experience
Must have excellent problem solving and troubleshooting skills
Must have strong communication skills, both verbal and written
Must have good organizational and time management skills
Must have PLC programming and diagnostic proficiency with one type of PLC
Must be proficient with MS Office products and Operating Systems (i.e. Windows XP)
Must have a strong mechanical, hydraulic, and electrical aptitude and experience.
Previous technical/installation experience
Previous customer service experience
Good written and oral communication
Ability to follow instructions and identify mistakes
Bachelor degree or technical/professional certificate
NonexemptDiscover Honeywell IntelligratedINCLUDES
Job ID: HRD43345
Category: Customer/Product Support
Location: 500 Westpark Dr Ste 210, Peachtree City, GA 30269 USA
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.