Field Service Engineer - Automation (Direct Hire) - Ca001

NO SPONSORSHIPS AVAILABLE AT THIS TIME.

This is a full-time, direct hire opportunity with our client, hiring immediately!

Shift: There will be travel required for this position up to around ~50%, actual travel might be less, but you should be available for travel as needed. All travel expenses are paid.

Location: Hayward, CA - local candidates preferred, however relocation is available.

The principal duties and responsibilities will be:

• Commission, troubleshoot, service and perform preventative maintenance on Automated Plasma Treatment work cells within customer facility.

• Repair and/or refurbish systems and sub-systems for other atmospheric and/or vacuum plasma technology systems.

• Frequent travel, primarily within North America (incl. Mexico), Europe (primarily Germany) and Southeast Asia to install, maintain and repair equipment.

• Quick response to customer requests. emergency services and 24x7 "On Call" support.

• Scheduling services calls with customers.

• Equipment on-site commissioning, installation and qualification, testing, maintenance, trouble shooting and calibration services.

• Work under strict occupational safety and health standards (OSHA, NPFA).

• Assist maintaining organization of materials, customer spare/repair parts, equipment builds.

• Identifying tools and resources necessary for completion of tasks.

• Training customers in the operation and maintenance of equipment.

• Telephone, email and in-person technical support.

• Create clear, concise, and complete commissioning procedures & troubleshooting documentation.

• Writing/editing templates, operating procedures and manuals.

• Coordinate with cross functional work teams such as field applications, support and services, product management, manufacturing and marketing or sales.

Requirements:

• Minimum of an Associate degree in an electro-mechanical, electrical or electronic discipline.

• 5+ years' experience in field service or similar position.

• Excellent communication skills (both verbal and written).

• Ability to read and understand schematics, (electrical drawings and assembly drawings).

• Experience with factory automation, or electronics devices production.

• Experience in programming PLCs and HMIs.

• Must have a valid passport and driver's license.

• Must be able to pass background check and drug test.

• Must be able to pass customer's site requirements.

Additional Attributes:

• Has very strong technical knowledge of electrical circuitry, mechanical and electronics and factory automation industrial tools, machinery or equipment.

• Has excellent troubleshooting skills.

• Has excellent customer service skills, focus on the customer.

• Is well organized, with a keen attention to detail.

• Can work alone and without supervision.

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