Field Service Engineer - Atlanta, GA

BD (Becton, Dickinson And Company) Atlanta , GA 30301

Posted 1 week ago

Job Description: SummaryField Service Engineer - Atlanta Ga

Job Description


Responsible for providing on-site support to BD customers that includes, but is not limited to support of installation, corrective maintenance, preventative maintenance, removals and other support needed; after hour phone support, Holiday and weekend on-site and phone support, as well as support of Marketing, exhibitions, and clinical trials.

Engineers will be expected to be committed to GMP, ISO, and Quality Standards.


  • Install and service instrumentation with minimum direct supervision, as requested, by the Service Center in accordance with current ISO (International Organization for Standardization) and GMP (Good Manufacturing Practices) standards.

  • Provide follow-up service by calling customers who have recently been provided service. Ensure service was complete and satisfactory to the customers' needs.

  • Properly maintain car stock inventory, test equipment, tools, and technical data.

  • Complete service documentation, as required, by the position function or requested by System Support Engineering Manager in accordance with current GMP requirements.

  • Display maturity and judgment in time management and expense control.

  • Maintain expense levels within the established guidelines for field service travel and sites visits. Report quality control and other technical problems, in detail, to the Service Center and System Support Engineering Manager.

  • Properly maintain and utilize company vehicle as outlined by current corporate fleet policy.

  • Maintain company vehicle as prescribed by fleet vehicle contractor requirements, as well as maintain vehicle cleanliness and organization at all times.

  • Must possess a valid driver's license and good driving record

  • Must be flexible and meet travel needs based on the business needs

  • Required to complete all administrative documentation required by the position in a timely basis.

  • May be required to be available 24x7 via phone or pager and rotate in schedule of on-call status

  • Actively supports areas of empowerment and continuously improves the team processes to create a more efficient work environment


  • High School Diploma/GED is required.

  • Associate's Degree in Electronics/Computers/Biomedical Engineering is desired.

  • Requires a good working knowledge of electronics and electro-mechanical devices. Some robotics experience is a plus.

  • Must have effective communication and customer service skills including technical writing and training.

  • Must have effective interpersonal skills, organization/prioritization and administrative skills.

  • Minimum 4 years of recent relevant field service experience in servicing complex electronics also required.

  • Must possess and maintain a valid state-issued driver's license and meet BD's auto safety standards.

  • Experience with medical devices and equipment, PCs/software/LIS/networking/database management knowledge is highly desirable.

  • PC-based equipment and application software knowledge highly desirable.

  • Must be able to lift up to 30lbs frequently and up to 70lbs infrequently

  • Must be able to handle bending and stooping over a prolong period of time (up to 10 hours)

  • Must be able to handle prolong standing (up to 10 hours per day)

  • Must be able to push/pull materials up to 100lbs

  • Must wear all PPE (Personal Protective Equipment) required by company guidelines

The ideal candidate would be a Certified Biomedical Equipment Technician (CBET), possess an A.A.S. in Biomedical / Electronics Technology with at least 4 years of Biomedical experience. Individual must possess good communication and customer service skills, needs to be able to function with little supervision.

Primary Work LocationUSA MD - Baltimore

Additional Locations

Work ShiftUS BD 1st Shift 830am-5pm (United States of America)

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Electrical Engineer Atlanta GA

NCR Corporation

Posted 7 days ago

VIEW JOBS 4/15/2019 12:00:00 AM 2019-07-14T00:00 About NCR NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Georgia, with nearly 30,000 employees and does business in 180 countries. Position summary: As a member of the Hardware Engineering Team, the Electrical Engineer will design and support existing Hospitality industry specialty devices and peripherals. Responsibilities will include the development of requirements, block diagrams, schematics, bill-of-materials (BOM), printed circuit board requirements, compliance testing, and debugging associated problems. The position will also require working with overseas contract manufacturers to set up the production of new products and debug manufacturing related issues. Responsibilities: * Understanding of the electrical design process * Knowledge of electrical theory of operation for active and passive components * Knowledge of basic digital and analog design concepts * Knowledge of embedded system design - 8, 16, 32-bit CPU architecture, ARM, 8051 or microchip PIC based * Knowledge of serial communications standards - RS232, RS485, USB, SATA, I2C, SMBus, SPI * Digital system design - high speed interfaces like LVDS, MIPI, DVI, HDMI, PCIe * Analog design - op-amps, comparators, ADCs, DACs, PWM * Power supply design - DC/DC, understand AC/DC basics, PWM controllers, basic topologies * PC architecture - x86 CPU cores, DDR, mass storage technologies * Usage of Computer Aided Design (CAD) tools for schematic capture and PCB development * Troubleshooting of electronic assemblies with the use of an oscilloscope and/or logic analyzer * Development of test plans, test execution and test results for internally-designed and externally-purchased products * Perform circuit board modifications with soldering equipment * Other job-related duties as assigned Additional responsibilities: * Support Electromagnetic Compatibility (EMC) and Safety (UL) certifications when needed * Document creation using Microsoft applications (Word, Excel, PowerPoint) * Participate in design reviews Requirements: * B.S or M.S Degree in Electrical Engineering or equivalent * 5 years of experience in Digital design, Embedded Systems design, or a related field EEO Statement Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes. NCR Corporation Atlanta GA

Field Service Engineer - Atlanta, GA

BD (Becton, Dickinson And Company)