Field Service Engineer

Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About your position:

As a Field Service Engineer, you will be responsible for performing predictive, preventive and corrective maintenance, repair and optimization of industrial equipment that the company supplies, throughout the Andean Region and Central America (Bogotá and Lima service centers)

About the responsibilities of your position:

• Responsible for executing maintenance and minor repairs on standard products at customer site.

• Investigate and resolve technical problems on standard products at customer site.

• Preparation of the service job to execute/resolve at the shortest possible time.

• Follow up on actions and promises made to customers.

• Write service report on site and get it signed by the customer.

• Update service execution IT system with relevant information.

• Report unsafe practices, incidents and work for continuous improvement.

• Capture Installed Base on site and communicate sales opportunities to sales organization.

• Proactive recommendation to customers for purchase of spares.

• Execute service in our Service Centres if required.

Requirements:

• Mechanical, electrical, electronic, electromechanical, mechatronic, or related technician or engineer, preferably with knowledge in automation and process control

• The work is to perform services in the field or workshop.

• Must have a good level of spoken and written English.

• Availability to travel more than 80% of the time nationally and internationally.

• Have at least two years of experience as a Technician or Maintenance Engineer