Ziegler CAT has an opening for a Field Service Electrical Dispatch Supervisor to oversee maintenance and testing for our customers' power systems. We are looking for an ambitious and dedicated individual to help support our Power Systems division.
Oversees maintenance and testing of low and medium voltage (15kV and below) electrical systems, switchgear, automatic transfer switches and uninterruptible power systems
Supports Ziegler safety culture and ensures technicians perform work safely with proper use of PPE and Complies with all local and federal safety codes
Works in a cooperative manner with team, superiors and customers
Supervises scope of work, testing procedures, report generation and remedial repair recommendations for electrical equipment, components or systems for emergency stand-by power systems
Directs and coordinates maintenance, support, documentation, and testing activities to ensure compliance with specifications and codes
Manages technician productivity; assigns work orders and schedules workload
Coaches and mentors technicians, understands their goals and prepare them for the next step in their career
Provides 24-hour support to Field Technicians
Responds promptly to phone calls or email requests
Advises customers on course of action in repairs: communicates before, during, and after the repair
Provides status updates to all parties involved throughout the project.
Manages work in process to meet deadlines and efficient billing.
Coordinates procedures and documentation with contractors, engineers, customers, owners, utility company, sales staff and service technicians
2-year technical degree in electrical equipment maintenance or related
2+ years of relevant electrical equipment repair experience preferred
2+ years in a lead or supervisory position preferred
Thrive in a fast-paced environment & possesses strong organizational skills
Personal characteristics: planning/organization, customer focus, problem solving, even temperament, leadership, detail oriented, strong written and verbal communication skills
Committed to serving our customers and developing a team with similar values
Basic computer skills
Understands safe electrical practices and required PPE, supports company safety culture
Knowledge of protective relay devices (both electro-mechanical and solid state), circuit breakers, automatic transfer switches, and PLC, across multiple manufacturers
Knowledge of all local and federal electrical safety codes
Up to 50% travel
Personal vehicle required
Minimum Physical Requirements:
Push/pull up to 75 lbs
Lift up to 60 lbs
Carry up to 50 lbs
Position will require standing, sitting, walking, use of hands, talking, and hearing.
Working conditions may be indoor and/or outdoor. Noise level may be loud at times.
This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.
Ziegler Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status.
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Special Assistance and Accommodation for Applicants with Disabilities