Field Service And Installation Tech

Boon Edam, Inc. Chicago , IL 60602

Posted 6 months ago

Royal Boon Edam is a global market leader in entry solutions. Headquartered in the Netherlands, with 140 years of experience in engineering quality, we have gained extensive expertise in managing the movement of people through office buildings, airports, healthcare facilities, hotels and many other types of buildings.

Veterans and active military are greatly encouraged and welcomed to join our Boon Edam team.

Some of the benefits to you:

  • Competitive compensation with bonus potential

  • Great benefits package that includes: medical, dental, life insurance, 401k with matching, short and long term disability, Boon Edam pays 100% medical premiums for the employee and their family, PTO, paid holidays, employee assistance programs, and more!

  • Advancement opportunities as the company continues to grow

Purpose / General Description: Schedule and provide necessary technical support for installation, service, and maintenance of equipment to regional managers, distributors technicians, and end-user customers.

Essential Duties and Responsibilities:

  • Provide service and support via telephone communication and site visits

  • Consistent travel throughout the United States, Canada, South and Central America installing and servicing Boon Edam product.

  • Work with different general contractors and subcontractors to install Boon Edam product in a professional, safe and efficient manner.

  • Work remotely with the Technical Service Manager, Installation Manager and Customer Support team at the Boon Edam facility in Lillington, NC.

  • Provide training to less experienced installation and service technicians

  • Record and tract installation and support materials for project record keeping

  • Ability to receive assignments and work independently from factory

Minimum Requirements:

  • Two year degree in Electrical/Electronic Theory or Plant Maintenance, or similar. Or two years similar field experience

  • Must hold a current U.S driver license and be capable of obtaining a US passport for international travel

  • Electrical skills, low voltage electronics and high voltage electrical theory

  • Ability to read and understand electrical schematics

  • Electrical circuit trouble shooting abilities

  • Strong mechanical installation skills (layout, assembly, tie in, etc.)

  • Excellent capability in reading and understanding mechanical and construction drawings

  • Experienced with use of hand tools such as cordless drill, hammer, levels, etc.

  • Telephone skills, strong verbal and written communication

  • Detailed oriented

  • Microsoft Office skills, PC and Internet Explorer knowledge

  • Customer focused

  • Must be able to lift 50 lbs. routinely

  • Must be able to pass frequent OSHA, background, and drug screens

  • Fluency in speaking and writing Spanish and English not required but a plus

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Field Service And Installation Tech

Boon Edam, Inc.