Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Field Service Agent - HOU

Expired Job

DHL Express Houston , TX 77020

Posted 3 months ago

Start your career today

DHL currently has an opening for a Field Service Agent at our Houston, TX facility. The Service Agent will work to provide operational support to ensure efficient and timely pick-up and delivery handling of customer materials and provides operational support for the Service Center. The Service Agent will also ensure compliance with safety, security, regulatory, and company policies.

Key Accountabilities:

  • Assist customers with document shipment and pick up at service center.

  • Assists with operational procedures including sorting, shipment processing and documentation, manifesting, bagging, sending shipment status information.

  • May process or prepare import/export documentation and assist in the customs clearance process.

Key Qualifications:

  • HS diploma or GED required.

  • Generally 1-3 years of experience in area of responsibility.

  • Intermediate service, production, or support role having greater responsibility to perform all (or most) of the standard work within the function.

  • Previous experience in industry preferred

  • Previous customer service experience preferred

  • Strong computer skill required

  • Exceptional ability to multi-task required

Explore and learn about DHL's culture, special events, and interesting spotlights at: https://www.youtube.com/user/dhl

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here. http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Facts and Figures

  • Working Hours
    14:00-22:00

  • Business Unit

DHL Express US

  • Travel Required

Below 25%

  • Employment Type

Permanent Full-Time

  • Work Permit Required

Yes

  • Shift Requirement

Evening


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Guest Service Agent PartTime(Doubletree By Hilton Houston Downtown)

Hilton Worldwide

Posted 2 days ago

VIEW JOBS 1/16/2019 12:00:00 AM 2019-04-16T00:00 Job Summary A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her * >Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards * Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries * >Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy * Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner * Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction * Receive, input, retrieve and relay messages to guests What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans Hilton Worldwide Houston TX

Field Service Agent - HOU

Expired Job

DHL Express