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DHL currently has an opening for a Field Service Agent at our Birmingham, AL facility. The Service Agent will work to provide operational support to ensure efficient and timely pick-up and delivery handling of customer materials and provides operational support for the Service Center. The Service Agent will also ensure compliance with safety, security, regulatory, and company policies.
Assist customers with document shipment and pick up at service center.
Assists with operational procedures including sorting, shipment processing and documentation, manifesting, bagging, sending shipment status information.
May process or prepare import/export documentation and assist in the customs clearance process.
HS diploma or GED required.
Generally 1-3 years of experience in area of responsibility.
Intermediate service, production, or support role having greater responsibility to perform all (or most) of the standard work within the function.
Previous experience in industry preferred
Previous customer service experience preferred
Strong computer skill required
Exceptional ability to multi-task required
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DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here. http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
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M-F (12:30pm - 9:00pm)
DHL Express US