Field PM Technician

ABT Power Management Greensboro , NC 27395

Posted 5 months ago

The Company

At ABT Power Management, we provide far more than batteries. We provide total battery management service with a customer-first philosophy. While todays cutting-edge power management technologies provide definitive benefits, the only way we can determine the perfect solution is by understanding our customers specific needs. To us, the perfect solutionwhether its for motive or reserve poweris the one that delivers power at the lowest cost of ownership, and with complete peace of mind.

Job Summary

The Field PM Technician is responsible for coordinating and performing routine Planned Maintenance Services and diagnosing and repairing products. These products include industrial batteries, chargers, and battery handling equipment, as well as other products deemed necessary to build and maintain a satisfied and profitable customer base.

Specific Responsibilities

  • Build strong relationships with customers.

  • Schedules PM maintenance with customers, as well as rentals, and reports PM completion rates monthly.

  • Execute planned maintenance agreements, including:

  • Battery inspections, battery watering, battery washing, and recording of cell voltages and specific gravities.

  • Charger inspections, calibrations, and adjustments.

  • Coordinate problem resolution with Technical Support, Customer Service, Sales, and other personnel to expedite repairs.

  • Travel to other branches or sites, as required, to assist with product installation, removal or repairs (some overnight travel will be required).

Expectations

  • Comply with company policies and procedures. These include but are not limited to warranty, safety, environmental, OSHA, DOT and Hazmat.

  • Follow all safety regulations, including site specific safety regulations established by customers, at all times.

  • Take ownership of all company assets, including but not limited to vehicles, inventory, tools, and equipment.

  • Complete all service orders, PM worksheets, time cards, expense reports, and any documentation as required, in an accurate and timely manner.

REQUIRED SKILLS

Education & Technical Expertise

High School Diploma required; AAS Degree/Tech School preferred.

Strong mechanical aptitude and computer skills are required.
3+ years general maintenance experience (material handling industry is highly preferred).

Interpersonal Skills

Organize own work and work independently, with limited supervision.

Work with individuals from diverse backgrounds and with diverse needs.

Clearly articulate ideas (both written and verbal) to both internal and external customers and listen well to customer needs.

Develop and maintain strong workplace relationships with an emphasis on customer satisfaction.

Work Habits

Highly independent with strong work ethic.

Team player, with a positive mental attitude.

Organized and focused on customer satisfaction.

Physical Requirements

Work schedule can vary and may require irregular hours.

Work may require out of town travel, which could be for long periods.

Depending on the assigned facility, work conditions may include extreme heat or cold.

Significant walking and prolonged periods of standing are required.

Loads of 75-100 pounds must be lifted periodically.

Compensation and Benefits

At ABT we believe Our People are what make us great! We offer industry leading Compensation and Benefits program to include: Highly Competitive Base Salary and Annual Bonus Program, Training and Continuing Development, 401(k) with Company Matching, Medical, Dental and Vision Coverage, Company Paid Life Insurance and Disability Coverage, Paid Vacation and Holidays, laptop/iPhone, and more.

  • This job description is subject to change at any time.

ABT Power Management considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.


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Field PM Technician

ABT Power Management