Field Operations Support Assistant

Service Corporation International Glendora , CA 91741

Posted 4 weeks ago

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Provides administrative support to a funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, creates presentations, generates reports, and prepares and monitors invoices and expenses.


  • Schedules meetings

  • Makes travel arrangements

  • Plans events

  • Completes management expense reports

  • Responds to inquiries in writing and or verbally

  • Pulls monthly reports

  • Enters contract details into information system and maintains other related documents

  • Orders and checks memorial to ensure accuracy

  • Processes annual funeral home and cemetery license renewals

  • Codes and scans invoices

  • Processes accounts payable and other accounting support transactions

  • Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members

  • Schedules call-in appointments for Sales

  • Files and maintains customer information

  • Maintains office and facility supplies as well as fax machines, copiers and network printers

  • Prepares daily schedules

  • Administers HR processes including new hire paperwork, background checks and bonus processing

  • Maintains processes to ensure compliance with policies and procedures including SOX administration and audit

  • Trains others on policies, procedures and new company initiatives

  • Maintains a friendly attitude offering assistance and guidance to all persons entering the location



  • High school diploma or equivalent


  • 3 years of experience working in a customer-focused and fast-paced professional environment

Knowledge, Skills and Abilities

  • Must have advanced computer, internet and word processing (typing minimum of 40 - 60 wpm) skills

  • Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console

  • Ability to handle confidential and sensitive information with discretion

  • Effective communication skills, both orally and in writing

  • High level of compassion and integrity

  • Ability to follow instructions and work with minimal supervision

Postal Code: 91740

Category (Portal Searching): Administration and Clerical

Job Location: US-CA - Glendora

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Field Operations Support Assistant

Service Corporation International