Field Operations Support Assistant

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. This is an opportunity to be a part of an integral project to digitize paper file records for our memorial park, and update property inventory into our customer software. You will also perform routine checks in the memorial park grounds. This position is designed to create space for you to learn and grow. Ideally, the right candidate will be with us for years to come as there is ample room for advancement.

JOB RESPONSIBILITIES

• Data Entry, Document Scanning, and Document Verification, Interpreting Paper Records (70% of role)

• Interment Verification Blind Checks (20% of role)

• Backup for Reception Desk (10% of role)

• Completes required permits and or certificates

• Prepares marker monument placement paperwork

• Orders office supplies

• Assists Location Management, Sales, Family Service Counselors and payroll as needed

• Communicates client family's needs promptly and accurately to the appropriate staff member

• Conveys a sense of concern and empathy with client family members at all times

• Responds to customer inquiries via telephone, internet and in person

MINIMUM REQUIREMENTS

Education

• High School or equivalent

Experience

• 1 - 2 years of experience in an office clerical or customer service capacity required

• Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

• Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience

• MS Office Suite experience preferred

• Basic mathematics skills required

• Good verbal and written communication skills

• Strong organizational skills and detail oriented

• High level of compassion and integrity

• Ability to maintain confidentiality

• Ability to lift up to 30lbs; stand and walk for periods of time; ability to work in varying temperatures outdoors for periods of time

• Ability to operate a golf cart or learn to operate a golf cart

• Must be able to work one weekend day per week. Full-Time work week set schedule will be Tuesday-Saturday (Sunday, Monday off) or Sunday-Thursday (Friday, Saturday off).

Compensation:

Salary: $16.50/hr.- $20.00/hr.

An individual's pay within the scale is based on several factors that may include one or more of the following: background, skills, relevant experience, performance, education and work location.

Benefits:

Medical

• Dental

• Vision

• Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution

• Sick Leave

• Short-Term Disability

• Long-Term Disability

• Life Insurance

• Voluntary Accidental Death or Dismemberment Insurance

• Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match

• Employee Assistance Program

Postal Code: 92683

Category (Portal Searching): Administration and Clerical

Job Location: US-CA - Westminster