Field Operations Manager, Labs

About the Team

DoorDash Labs is an independent team within DoorDash. We're hiring a Project Operations Lead to lead our project management in operations on robotics solutions solving real business problems. If you have a passion for applying robotics solutions to a service loved by millions of people, then we want to talk to you!

About the Role

This role acts as the head of field operations at DoorDash Labs. You will ensure that DoorDash Labs executes operations efficiently and maximizes operations to its full potential. You will report to the Operations Manager on our robotics team in our DoorDash Labs organization. You will be 100% in-office and on-field throughout the Bay Area with some travel expected to Tempe and additional sites as we add them on.

You're excited about this opportunity because you will…

• Working with the operations manager, project management team, and other key partners to develop plans and operational processes to maximize operational efficiency towards our North Star.

• Rigorously tracking daily efficiency metrics and working with all sides of our operations to address inefficiencies across the operations organization.

• Establish strong relationships and followership with operations site leads, motivating each site lead in order for them to in turn motivate the operations team as a whole.

• Develop daily and weekly processes for the management of real-time operations, working closely with other leaders.

• Building strong relationships with leadership and other key stakeholders to provide an understanding of the current state of Mission Operations and forecast the availability of resources.

• Come up with creative operational solutions to complex and ambiguous technical problems, unlocking the next big autonomy bet.

• Working effectively in the gray space; bringing clarity to uncertainty, to enable tactical and strategic decision making.

We're excited about you because you have…

• 6+ years of experience

• Experience with program management in Autonomy

• Deep experience in autonomous vehicles and/or robotics

• Exceptional communicator who is effective at advocacy, is an excellent team player, and can concisely present complex ideas to their own teams and senior leadership

• Hold an "And not Or" mentality - both quantity and quality in our operations matter and we do not consider them contradictory

• You're a self-starter; intrinsically motivated and confident operating independently but also a good teammate

Compensation

The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that's why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

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