Field Operations Manager

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2024 Employee Benefits | Staff & Management

Responsible for those client facilities and personnel under his / her supervision to ensure that the Company is providing professional and quality service and to ensure compliance with all safety, quality, and compliance standards established by the Company, by our Clients, and by regulatory authorities. The employee is also responsible for ensuring that the planned profitability of responsible accounts is realized.

Specific Duties / Essential Job Functions: (Other duties may be assigned.)

Communicate effectively with employees and clients to ensure fulfillment of performance and quality requirements.

Maintain positive relationship with client representatives.

Control cost to ensure profitability of area of responsibility

Ensure clients receive accurate invoices in a timely manner.  Follow-up on payment of all invoices.

Responsible for recruiting, hiring, and training of all employees in his/her area of responsibility.  Ensure this is done according to established procedures and cost-effectively.

Ensure that each employee receives proper training commensurate with the job responsibilities assigned and that all training is properly documented and maintained according to Company standards.

Ensure that duty managers and supervisors are professionally trained and understand their assigned duties.

Monitor compliance with contractual and regulatory requirements in area of responsibility

Ensure that payroll is prepared and transmitted in an accurate and timely manner.

Ensure that any injuries, incidents, accidents, etc. are documented, reported, and processed appropriately.

Monitor safety programs within your area of responsibility and communicate with Safety Quality Managers frequently to ensure compliance with all Company safety standards.

Miscellaneous duties as assigned.

Supervisory Responsibilities:

Supervisors, Field Employees.

Other:

Physical Demands: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The individual may be required to stand and walk for 2/3 or more of the work shift.

Individuals may be required to talk, hear, and use hands to handle or feel for 2/3 or more of the work shift.

Individuals may be required to lift up to 25 pounds for up to 1/3 of the work shift.

Required to work different shifts as needed

Work Environment: The work environment characteristics described herein are representative of those a team member encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment has a moderate noise level.

Specific Job Knowledge, Skill, and Ability: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

 The requirements described are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills:

Ability to communicate effectively in the English language. Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks.

 Ability to write routine reports and correspondence.   Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to interpret P&L and budget spreadsheets. Knowledge of Excel.

Math Skills:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Employees must comply with all guidelines and policies set forth in the ABM Employee Handbook.  These policies include but are not limited to the Company's Zero Tolerance Discrimination and Harassment Policy, Retaliation Policy, Ethics Policy, and Security Policy.

MINIMUM REQUIREMENTS

Education:

Bachelor's degree or equivalent work experience

Skills / Experience:

3 or more years management experience preferred

Previous aviation industry experience preferred

Excellent communication and leadership skills

Budgeting, expense control and scheduling experience