Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Field Operations Analyst

Expired Job

Fedex Cypress , TX 77429

Posted 4 months ago

Auto req ID: 190589BR

Position Type: Full Time

Employee Type: Nonexempt

Job Summary

Provides data support, analysis and trending to present to the Quality Process Specialist, Engineers and management. Determines the most effective way to collect and assemble data (operational, budgetary, performance, etc.) and responses to appropriate parties for analysis and implementation. This position will also create and update databases, processes and provide project support.

Essential Functions

  • Collects, organizes, and provides daily service and operational updates to district management team.

  • Assembles data to review and update key indicators of field performance and assist in root cause analysis.

  • Gathers response due requests from corporate, regional, and district levels.

  • Creates and modifies databases to support operational decisions made by Engineer and Specialist.

  • Provides analysis, trending and presenting of data to the Manager and/or DMD.

  • Continuously updates current internal processes for improvement with limited guidance.

  • Identifies opportunities for automation in current internal processes.

  • Compiles, refines, and reviews financial information to assist Engineer and Specialist in budget goal setting.

  • Participates by providing assistance on QAT's, special projects, and cross functional projects.

  • Collaborates with the District Quality and Process Specialist to manage the DCRT process.

  • Actively supports the CSM process for the District staff.

NONESSENTIAL FUNCTIONS

  • Performs other duties as assigned

Minimum Education

  • Bachelor's degree in Business or related field required. In addition to Minimum Experience, high school diploma or GED and four (4) additional years' experience in supporting data collection and analysis is accepted in lieu of a degree.

Minimum Experience

  • Two (2) years' experience preferred in supporting data collection and analysis.

Required Skills, Abilities and / or Licensure

  • Software skills, including use of Microsoft Office software with an emphasis on Excel/Database proficiency.

  • Must have the ability to learn and leverage various computer programing skills such as Access, SAS, SQL, MiniTab, VBasic to improve in creating data analytic reports/queries.

  • Ability to develop effective methods for data mining, tracking, trending, graphing, and analyzing large sets of data.

  • Ability to produce complex data models and pivot tables preferred.

  • Working knowledge of Business Objects reporting or similar reporting tool.

  • Verbal, written, and use of PowerPoint communication skills necessary to explain or present complex analyses results and provide recommendations in regards to process improvements and/or confidential information.

  • Time management and organizational skills necessary to manage multiple projects, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs.

  • Knowledge of concepts, practices, policies and procedures related to dock operations.

  • Ability to perform cost justification analysis.

  • Fundamental understanding of QDM/TQM/Six Sigma and root cause analysis preferred.

  • Ability to travel in order to support data collection for DCRT review and other ad hoc needs as directed. (Travel time less than 25%)

% of Travel for the Position: 0-25%

Address: 8787 W Grand Parkway N.

City: Cypress

State: Texas

Zip Code: 77433

Domicile Location: P774

EEO Statement

FedEx Ground is an equal opportunity / affirmative action employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce

Search Engine Description: Engineering

Information Technology

Operations

Quality

Supply Chain & Logistics

Transportation Services


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Operations Admin I

Fedex

Posted 2 days ago

VIEW JOBS 1/15/2019 12:00:00 AM 2019-04-15T00:00 Auto req ID: 198426BR Position Type: Part Time Employee Type: Nonexempt Job Summary Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer's first line of contact for a variety of issues. Essential Functions Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone •Reviews, researches and/or enters data in various systems to support respective functional area •Compiles data and provides various regular and adhoc reports to management for review and determination •Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues •Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review •In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below: •Additional Quality Assurance/Loss Prevention essential functions: •Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer •Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day •Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy •Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review •Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management •Additional Linehaul essential functions: •Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager •Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system •Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues •Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review •Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution Minimum Education * High School Diploma or GED required Minimum Experience * Previous clerical or customer service experience preferred Required Skills, Abilities and / or Licensure * General business skills such as typing; data entry and review; and use of phone, copier, and fax •Software skills, including use of Microsoft Office software and web-based applications •Customer service skills necessary to effectively and professionally respond to requests •Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals Address: 8787 W Grand Parkway N. City: Cypress State: Texas Zip Code: 77433 Domicile Location: P774 EEO Statement FedEx Ground is an equal opportunity / affirmative action employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce Search Engine Description: Administrative Operations Safety Supply Chain & Logistics Transportation Services Fedex Cypress TX

Field Operations Analyst

Expired Job

Fedex