Field Manager

Job Description

AMERICAN GREETINGS has an exciting career opportunity based in the Billings, Montana area for an experienced candidate with a background in sales or retail management and a desire to jump into the rewarding and challenging business of the social expressions industry.

The Field Manager is responsible for ensuring exceptional retail service and execution, while maximizing sales of American Greetings products within a defined geographic area (territory). The Field Manager ensures that all programs and customer initiatives are implemented in assigned accounts to planned intent. Ultimately, the Field Manager is the face of the American Greetings brand in their territory and works to build strong relationships with the management and store personnel of the accounts for which they are responsible. The Field Manager is responsible for the hiring, onboarding, training, development and overall management of all part-time non-exempt staff within their assigned territory, which may range from 40-50 direct reports.

The territory includes the state of Montana as well as Cody, WY and Gillette WY.

As part of the Field Sales Operations Team, you will:

• Lead a team of part-time associates to execute chain and corporate programs in order to maintain account standards and profitably maximize sales. Review sales performance to forecast in assigned accounts and implements programs to meet goals. Responsible to call on accounts within assigned territory as per established call frequencies.

• Manage a territory with major markets in Kalispell, Missoula, Great Falls, and Billings. Top accounts include Walmart, Albertsons, and Smiths.

• Build and maintain a good relationship with managers, owners, and other personnel within assigned accounts, while conforming to all established company policies, procedures, and terms of sales.

• Manage the Merchandiser Service Cycle to maintain account standards and maximize sales volume at store level.

• Effectively execute and maintain regular work with schedules with merchandisers to ensure displays are set up and maintained to corporate and chain standards using the approved service budgets.

• Interview, hire, and train direct reports, maintaining compliance with all recruitment and onboarding laws and regulations, and Company policies and processes. Provide ongoing coaching and performance feedback to associates and partner with District Manager and Human Resources as needed on employment related matters.

• Coordinate set-ups for new accounts and revisions.

• Responsible for achieving the annual territory sales forecast, service model goals and key metrics as well as managing expense, merchandiser, and credit budgets.

• Perform all other duties as assigned.

We offer: Competitive Salary, Company Car, Tablet, iPhone, Full Benefits, 401K Retirement Plan

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