Field Maintenance Engineer - Wireless

Our Identity:

Founded in 1985, Telamon is a family-owned, minority-owned, and privately held company based in Indiana with a global footprint. Our vision is to be a load-bearing support across generations, guided by our core values of Honesty, Harmony, Simplicity, and Stewardship. We are deeply committed to transparency, diversity, and fostering growth. These principles are at the heart of our identity.

Our Expertise:

Telamon excels in designing, constructing, and deploying telecommunication networks that enhance connectivity in various domains. Our expertise spans from wireline communication to wireless connectivity solutions to distribution of consumer devices. We provide services in diverse settings like stadiums, hospitals, educational institutions, and autonomous vehicles. Furthermore, we play a pivotal role in ensuring connected safety in automobiles and manufacturing wire harnesses for airbags and seatbelt applications as well as household appliances. Our diversified business model not only fuels our company's growth but also provides opportunities for our dedicated employees to thrive.

Our People:

Telamon has a diverse population that works in a variety of different roles and locations, whether in an office, working remotely, or out in the field. Many of our employees have long tenure and have grown their careers here while building relationships that feel like family. We value our employee's well-being and provide opportunities to get together and know each other personally, whether it's family-oriented company events or community outreach. We provide comprehensive benefits and even provide educational funding to the children of employees. We look forward to connecting with you further to see if Telamon is where you want to grow!

Classification:

Exempt - Salary

Location:

Phoenix, AZ

Benefits:

• Health/Life

• medical, dental, vision, FSA, HSA (with company match), life insurance/AD&D, disability, critical illness, accident & hospital indemnity

• Financial

• 401(k) (with company match), annual profit share, referral bonus, company discounts

• Time Off

• salaried/exempt: no set amounts, hourly/non-exempt: starts 2nd month, monthly accruals, increases based on tenure

• floating holidays, paid holidays

• parental & family care leave, bereavement leave

• Education

• Tuition reimbursement

• Scholarship awards for children (elementary-college), educational payments for children under age 3

• Annual professional development awards

• Other

• legal assistance, identity theft protection, pet insurance, EAP, points recognition program, 50% in office/50% remote (if role supports & working in close proximity to one of our offices)

Note: benefits eligibility may be based on employment status, tenure, location, or other factors

Job Summary:

The Field Maintenance Wireless Engineer is responsible for technical project quality for DAS systems under maintenance contract for small, medium, and large venue wireless DAS projects. The Field Wireless Maintenance Engineer acts as a company engineering representative at base or remote locations, including customer and supplier facilities.

Essential Duties and Responsibilities

The Field Maintenance Wireless Engineer is responsible for duties that include, but are not limited to, the following:

• Maintain DAS systems under contract

• Commission and integrate DAS systems

• Troubleshoot issues raised by customer and service providers

• Light repair of systems including but not limited to remote unit replacements, head end equipment swaps, terminating and testing coax, and possible fiber repair

• Maintain spares inventory and RMA equipment

• Conduct site surveys and facilitate engineering requirement gathering with customers for system changes and new initiatives such as expansion, or removal of equipment

• Interpret and communicate customer concerns and issues discovered to internal project stakeholders; facilitate discussion and resolution of issues relating to engineering standards

• Partner with internal resources to identify equipment related to installation and repair of equipment projects

• Work with internal project stakeholders in maintaining as-builts through system changes

• Guide construction teams to implement necessary design changes in the field while not compromising design integrity

• Serve as a technical resource for wireless system troubleshooting and perform complex troubleshooting in the field

• Commissioning, decommissioning, integration, test and turn-up of telecommunications equipment

• Create test and optimization plans, review field data, guide performance enhancements for In-Building wireless system deployments, and observe and document best practices to implement standards that continually improve in-Building wireless system design and installation efforts

• Administer on-site field training programs as required

• Ability to assist with iBwave Designs, and other projects specifying equipment and labor tasks outside of specified maintained sites.

Managerial Responsibility

• No direct reports

Travel/Shift Requirements

• Travel within the local market or other markets based on business needs

Physical Demands

• Ability to lift a minimum of 50 lbs.

• Ability to work outdoors, on ladders, and in confined spaces

• Ability to work with/around electrical wires and/or ESD products

• Ability to work remotely at construction or installation sites

Skills and Abilities Required

• Ability to operate and support performance testing with scanners, TEMS, WINd, or other collection equipment

• Ability to perform sweeps, connectorized coax, perform smaller troubleshooting tasks and provide solutions to any issues encountered

• Ability to use spectrum analyzers, power meters, PIM testers, signal generators, and OTDRs to perform troubleshooting and provide solutions to issues

• Ability to learn and adapt to changing technologies, standards, and certification requirements

• Ability to work independently, while retaining the ability to work collaboratively within a team to solve operational challenges to Telamon's advantage

• Strong interpersonal, problem-solving, and communication skills

• Proficiency with MS Office

Education and Experience Required

• Bachelor's degree in Electronics and Communications Engineering or related field plus 1 - 2 years' experience in field engineering; OR equivalent experience in field engineering work

• Working knowledge of wireless technologies including CBRS, LTE, LTE-A and next gen 5G

• Working knowledge of installation, testing and commissioning of RF repeater/BDA and small cell products

• Working knowledge of Corning/One, ADRF, Commscope, Solid, TEKO, and other DAS product lines. Commissioning and installation certification preferred.

Telamon Corporation is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment. Telamon does not and will not discriminate against any applicant because of race, color, religion, age, national origin, disability, sex (including sexual orientation and gender identity), marital status, veteran or military status, or any other characteristic protected by law. Telamon Corporation makes all employment decisions in a non-discriminatory manner.