Field In-Home Solutions Technician

Dish Spring Valley , NY 10977

Posted 3 weeks ago

The In-Home Services organization supports thousands of talented employees in 135+ facilities delivering service solutions to customers in every zip code. Our installation technicians are leading the charge for better customer experience, educating and connecting more Americans with every home they visit. Our dedication to customer experience is paying off: in 2020, DISH earned the J.D. Power award for being #1 in Overall Customer Satisfaction for the third year in a row.

What you will be doing

We build our value around simplifying lives. With installation expertise and a passion for sharing it, our technicians are building opportunities for themselves far into the future.

In this role, you will:

  • Install and manage customer products, while creating opportunities to sell them on new personalized technology;

  • Work autonomously to upsell and offer smart home solutions to customers on a daily basis;

  • Relocate power and place mounts, satellite dishes, televisions, routers, cameras, receivers and whole-home connectivity technology in customer homes;

  • Conduct site surveys and in-person home assessments.

What's in it for you?

  • $16 per hour

  • Potential for a bonus up to $350 on every paycheck based on your own performance after 90 days of employment

  • Paid training, tools and uniforms;

  • Paid time off and paid holidays;

  • Discounts on DISH programming, SLING TV streaming options and Boost Mobile cell phone plans;

  • Medical, Dental, Vision Insurance;

  • 401K matching;

  • Opportunity:

  • Potential for promotion and $1 raise after six months - and continued pay increases built in with each new DISH Technician level achieved;

  • Grow four levels as a DISH Technician and beyond over the course of your career!

  • DISH is committed to putting safety first by providing all personal protective equipment, including masks, gloves, protective eyewear and sanitizing solutions. Additionally, we train our technicians on COVID protocols, stringent cleaning practices and how to limit one-on-one interactions while servicing customers' homes.

Skills and experience

Ideal technicians have:

  • High energy, resourcefulness, and ability to multitask;

  • An eye for opportunities to sell customers on new personalized technology;

  • Strong customer advocacy skills: friendly, communicative, with a high degree of integrity;

  • Sales, electrical, maintenance/repair, cable, military, and/or customer service experience preferred.

All technicians must have:

  • Ability to work in-person in multiple homes per day (this is not a work-from-home position; you will be in the field servicing customers' homes);

  • Ability to stand for long periods of time on ladders, lift over 70 lbs. at times, crawl into small spaces, work in all climates and remain within the individual weight requirement of 335 lbs;

  • Valid driver's license in the state you are seeking employment in, with a driving record that meets DISH's minimum safety standard;

  • Resilience in the face of a fast-paced and changing environment;

  • Ability to pivot work hours. Five/six-day workweeks may be required during peak seasonal times.

Uncapped Commission:

From versatile health perks to new career opportunities, check out our benefits on our careers website.

Employment is contingent on Successful completion of a pre-employment screen, to include a drug test, and an acceptable driving record.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Refrigeration Appliance Repair Technician

Transform Home Services

Posted 2 weeks ago

VIEW JOBS 9/3/2021 12:00:00 AM 2021-12-02T00:00 <p>Join the Sears Home Services team as a Refrigeration Service Technician!</p><p>A Sign-On Bonus up to $5000 may apply to qualified candidates!</p><p>No Experience Required, We Train New Technicians and have Apprenticeship Programs.</p><p>Sears Home Services is the nation's busiest product repair service provider, providing more than 52 million solutions for homeowners annually across all brands of appliances. We are looking for an Appliance Repair Technician with a great attitude and the ability or aspiration to learn to help customers get their essential appliances in working order.</p><p>This position is right for you if:</p><li> You are looking for a career path</li><li> You enjoy fixing things</li><li> You like finding solutions to problems</li><li> You enjoy helping others</li><li> You have an interest in repair from hobbies or previous careers such as the military and other repair industries</li><p>Why the best Service Technicians work for Sears Home Services:</p><li> Perks – Including company service vehicle, uniforms, specialized tools, best in class routing software, iPhone, training and incentive plans!</li><li> Start your day from home (most locations)</li><li> Monthly Performance Based Bonuses</li><li> Career Growth – Sears offers formal training programs for those looking to add to their industry knowledge (including getting EPA certification)</li><li> The best parts and support – Because you are working with Sears Home Services, enjoy having access to all brands of OEM parts and getting the job done right the first time! Plus, you have access to Tech Hub, a nationwide support platform to connect you with others to get your support questions answered.</li><li> Benefits – Including medical, dental, vision, 401k, paid holidays, vacation time, life insurance, and more.</li><p>All experience levels welcome, from small to large home appliances to refrigeration experience. If you have an interest in the world of repair, we want to talk to you. Apply to Join and Grow with Us! Offers same day as manager interview!</p><li> Opportunity for year round work!</li><p><strong>Requirements</strong></p><p>High school diploma or general education degree (GED)</p><p>Ability to use a computer for parts inquiries and ordering </p><p>Working mechanical knowledge, including the use of tools and test equipment</p><p>Ability to perform accurate repair of customer product</p><p>Ability to follow directions and specific process steps to ensure quality workmanship</p><p>Must possess and maintain a valid state driver’s license for the state in which you are applying</p><p>Must be at least 18 years of age</p><p>Ability to occasionally lift up to 100 lbs. </p><p>At least 1 – 2 years of appliance repair or refrigeration experience, preferred</p><p><strong>Benefits</strong></p><p>Benefits – Including medical, dental, vision, 401k, paid holidays, vacation time, life insurance, and more.</p><p>Perks – Including company service vehicle, uniforms, specialized tools, best in class routing software, iPhone, and incentive plans!</p> Transform Home Services Spring Valley NY

Field In-Home Solutions Technician

Dish