Field Engineer - Remote Position

General Dynamics Tulsa , OK 74120

Posted 3 weeks ago

Responsibilities for this Position

Location: Any Location / Remote

Full Part/Time: Full time

Job Req: RQ75867

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Public Trust/Other Required:

None

Job Family:

Field Engineering

Job Description:

This is a remote position that requires extensive travel throughout the Continental US. Travel ranges from 2 weeks to several months on site.

Provides technical advice and guidance on installation, adaptation, configuration, and/or enhancement of company technical products, programs, and systems. On-site engineering technicians who utilize analytical and critical thinking to troubleshoot issues and problems with equipment or systems. Applies theories and write reports to outline issues and solutions.

Perform site survey and implementation activities to support an Army VoIP implementation / TDM telephony decommissioning project. The work will be performed at military bases in the Continental United States. The candidate must have, and maintain, a SECRET clearance. The position requires travel up to 75%.

  • Site Survey Activities -

  • Participation in site surveys toproduce a distinct work package that documents existing installation telephony infrastructure from the core equipment to the end-user instrument.

  • Development of floor space diagrams, rack/equipment diagrams, network diagrams, connectivity tables, etc.

  • Development of Bill of Materials (BOM) for all of the installation-specific equipment and materials to enable successful executionby field engineers and technicians.

  • Use of Fluke TesCom 990DSL CopperPro Series II Broadband Loop Tester test set and other test equipment as required.

  • Site Preparation Activities

  • Includes the installation of equipment racks, identification of power requirements, and the installation of cables,cable ladder racks and patch panels.
  • Hardware/softwareinstallation and removal
  • Includes the physical installation of theequipment into a rack or cabinet, the installation of any necessarycomponent devices, the installation of all required power cabling, and theinstallation of all required network and interface cables to facilitate required interconnectivity.
  • Hardware configuration upgrades
  • Includesthe installation of any necessary component devices, the installation ofall required power cabling, and the installation of all required networkand interface cables to facilitate the required interconnectivity. Activation actions include all equipment configurations and testing required to facilitate the acceptance of thedevices.
  • Sitewiring implementation, inspection/testing, and removal.

  • Generation of survey reports and completion reports to include as-installed documentation (Red Line drawings).

  • De-installation, removal, decommissioning of existing TDM infrastructure.

Required Skills:

  • Installation and configuration of VoIP telephony system components and ancillary equipment/services, in addition to a thorough understanding of the necessary requirements to support infrastructure equipment including space, power, HVAC, and cabling and connectivity.

  • Ability to identify and document all components of the existing TDM telephony system. Familiarity with Avaya and Nortel PBX components is a must.

  • Ability to understand and apply DISN Implementation standards and commercial best practices

  • Possess a working knowledge of and experience with various network devices (i.e. routers, switches, etc.) from multiple manufacturers, and possess the skill and expertise necessary to install these network devices

  • Strong written and oral communication skills

  • Strong commitment to a team environment and the ability to work collaboratively

  • Ability to use Microsoft Word, Excel, Outlook, Visio and PowerPoint

  • Ability to troubleshoot TDM and VoIP phone issues.

  • Ability to lift up to 50 lbs, climb ladders and work in confined spaces.

Required Experience:

  • 2+ years' experience in telephone system implementation or similar

  • 2+ years' experience in rack and stack work, including the installation of patch panels

The likely salary range for this position is $64,000 - $96,000, this is not, however, a guarantee of compensation or salary; rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

75-100%

T elecommuting Options:

Some Telecommuting Allowed

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Dispatcher Remote

American International Group

Posted 7 days ago

VIEW JOBS 3/2/2021 12:00:00 AM 2021-05-31T00:00 AIG Warranty is excited to be seeking candidates to fill newly created full-time 40-hour per week remote positions with our Warranty Business Line. This is a fast-paced modern call center environment, with NO cold calling or collections; while being fun, friendly, and innovative. The work is important to AIG and to our very important customers, and serving our customers to the best of our ability is this position's number one task. As a leader in the Warranty field, AIG is a company that is diverse in services to customers, opportunities for candidates, learning advancements for employees, and employees who help promote a culture of inclusion. AIG's greatest assets are all the employees from diverse backgrounds. While increasing innovation, employees have opportunities to show us how to better understand each other and our clients. Can you see yourself in such an environment? AIG is seeking individuals for the Dispatcher position who are motivated self-starters to manage open claims events and to assist the customers with practical solutions. The employee will take the time to listen to the customer's needs, then find and engage the solution all with a focus on client satisfaction. Even though you might not have experience with Warranty positions, you might still be qualified. AIG will train the right candidate to prepare them for success! To be successful in this position, you will need to be able to provide excellent customer service, keep multiple projects moving quickly, and the ability to keep organized records. The Dispatcher's Essential Duties and Responsibilities: * Using current software, to engage service providers to assist the customer * Taking inbound calls and making outbound calls related to all dispatched claims, open claims issues and service provider related issues. Makes sure the customer is updated on the status of all pending issues. Once the solution has been completed, makes sure the customer has all the needed info * Using proper telephone etiquette, provides quality customer service * Dispatches service providers within accepted rate limits; responsible for controlling cost via lowest cost/highest quality service solution for each claim * First point of contact for incoming customer service inquiries * Handling new claim requests within service level agreement timeframes * Solicitation of new or existing service centers based on contact coverage needs * Sending necessary forms to all parties involved in the claim and performing all necessary follow-up * Report and/or correct issues with all parties involved in the claim Don't let the technical words trip you up! Make sure you: 1 - Have a high school diploma or GED 2 - Are reliable, punctual, and discreet in handling confidential information 3 - Have good written and verbal communication skills 4 - Are comfortable answering phones and interacting with customers 5 - Are detail oriented and can multi-task 6 - Let us know if you have experience working in a call center. This is a plus! AIG offers a great benefit package to all employees and the medical, dental, and vision plans are effective your first day on the job! The benefit package also includes contributions from AIG into your 401(k) plan, competitive medical, dental, and vision insurance plans, a great Paid Time Off package, opportunities for Paid Time to Volunteer, opportunity to earn an annual performance bonus, and so much more! You will be amazed! If this position sounds right for you, please apply today! Additional information/requirements: This role might be days or evenings, and might require working at least one weekend day (Saturday or Sunday) every week. You will need a working cell phone for sign on credentials. AIG will provide the necessary computer equipment for your work. 15 mbps Download and 7 mbps Upload of internet speed/bandwidth is required to support applications and good voice quality. Go to https://www.speakeasy.net/speedtest/ and find out what your speed is (just click "start test"). It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives. To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion Functional Area: OP - Operations Estimated Travel Percentage (%): No Travel Relocation Provided: No Service Net Warranty, LLC American International Group Tulsa OK

Field Engineer - Remote Position

General Dynamics