Field Engineer

Immediate need for a talented Field Engineer. This is a 12 + months Contract opportunity with long-term potential and is located in Atlanta, GA. Please review the job description below and contact me ASAP if you are interested.

Job ID: 24-05607

Pay Range: 40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.

• Responsible for implementation and support of desktop devices, applications, peripherals, telephone systems, network devices, airline specific equipment ( Kiosk, Flight Information Display Systems, Ramp Information Display Systems) and multiple server platforms.

• Perform, as specified in the Service Request, the physical relocation of any IT infrastructure devices (PC workstations, peripheral devices, phones, network routers, airport devices, etc.).

• Perform upgrade services (adding to or changing a workgroup computer, workgroup peripheral, or software) as specified in the Service Request.

• Verify the asset in accordance with Client policy prior to the move.

• Update asset management systems.

• Troubleshoot and resolve all hardware and software problems supported by Field Operations.

• Communicate with the Field Planning and Project Management organization. Duties may include research, providing input into work orders, and occasional assistance with site surveys.

• Perform preventative maintenance on operational devices.

• Coordinate external vendor services.

• Install, customize, maintain, test, and troubleshoot operating systems and other systems software

• Provide on-site, and on-call 7x24x365 support, as needed.

• Provide technical support, as needed, to the enterprise.

• Configure, install, maintain, test, and troubleshoot hardware systems

• Perform root cause analysis to quickly recover from service interruptions, and to prevent recurring problems.

• Implement changes to platforms with minimal impact to the business by following enterprise standards and procedures.

• Coordinate activities with internal/external technology owners/service providers

Key Requirements and Technology Experience:

• Basic Network/server and application knowledge (MS Office, Outlook, etc.).

• Troubleshooting skills (hardware/software) and NT workstation and peripheral knowledge. The ideal candidate will have the above plus A+ Certification. Must be able to move, on a regular basis, large equipment that weighs at least 30 pounds.

• Ability to provide on-site, and on-call 7x24x365 support, as needed.

• Must have valid driver's license.

• Previous airline experience is ideal.

• Ability to work within a team environment.

• May require over night travel

• 2 - 4 years formal IT training or 3 years equivalent experience.

• A+ Certification preferred

• 0 -2 years formal IT training or 2 years equivalent work experience

Our client is a leading Airlines Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply at

Teamatlanta@pyramidci.com