Field Distribution Support Consultant

American International Group Brentwood , NY 11717

Posted 1 week ago

Functional Area:

IT - Information Technology

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

American General Life Insurance Company

A. PURPOSE OF JOB

Ability to handle multiple projects, special assignments and other priorities and adjust work accordingly to meet target deadlines

B. JOB DUTIES

This document is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be a comprehensive list of all responsibilities, duties, and skills of persons classified. Management reserves the right to add to or change the job as required. This position will be responsible for generating daily metric reports; project tracking; trouble ticket escalations; interact with various business units; conduct weekly status meetings with peers and management; maintain a Health Report which tracks system compliance.

C. KNOWLEDGE/SKILLS

  • Working knowledge and/or experience with Active Directory.

  • Deploying Software packages or patches through SCCM, Tanium, or LANDesk.

  • Experience with Laptop/Tablet deployments for migrations from Windows 7 to Windows 10.

  • Intermediate or Advanced level of proficiency in Excel and PowerPoint.

  • General knowledge of McAfee, and encryption software such as Bitlocker or McAfee End Point Security.

  • Demonstrates initiative, perseverance, and commitment in accomplishing objectives.

  • Strong analytical & problem solving skills. Ability to identify a problem, analyze the source and root cause of the problem and recommend viable solutions.

  • Ability to communicate information of a complex nature to all levels of management (written and verbal) in easy to understand business language.

  • Strong communication skills - oral, written and presentation.

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.


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Field Distribution Support Consultant

American International Group