Field Colleague Trainer

CVS Health Fort Myers , FL 33912

Posted 3 months ago

Job Description:

"Would you like to join Fortune 7 CVS Health supporting our dynamic field training team? As a Field Colleague Trainer (FCT) you are accountable for training and delivering a standard learning curriculum and program within assigned districts/regions which drives a consistent learning experience, a best-in-class customer experience, and builds colleague engagement.

You will teach and deliver select courses identified in the training curriculum to build the colleagues' knowledge, skills and abilities. You will make sure classroom is set up properly and create an environment conducive to learning. You will use evaluation tools to measure training effectiveness and provides feedback to learners and managers. You will coach and develop on-the-job (OTJ) coaches for select training programs to help them become more effective at training colleagues. You will also deliver on-the-job training to new pharmacy learners.

You will help maintain quality and effectiveness of the OJT Coaches, ensuring the right number, right level of execution and service, and ensure home stores are prepared appropriately to support training. You will complete class-related tasks such as certifying learner's completion of courses. You will support and coordinate on-the-job training and other training mechanisms as required of learners. You will utilize various computer systems to setup training, track training completions, enter training data, and process information.

Additional duties and responsibilities include:

  • Following up with Coaches and home stores to monitor trainee progress.

  • Building positive relationships with Field Management, Pharmacy Mangers, Store Managers, and OJT Coaches.

  • Ensuring trainees feel welcome and supported at every stage of their learning plan.

  • Ensuring trainees are given the opportunity to complete their training.

  • Mentoring and developing OJT Coaches.

  • Working at least 20% in a technician capacity (as a Coach or in Pharmacy workflow)"

This position will cover Naples through Port Charlotte, Florida.

Required Qualifications

  • You have at least 1+ year experience in a customer service, training delivery or management role.

  • You are a Nationally Certified Technician (CPhT via PTCB or ExCPT)) or have the ability to become a nationally certified technician within 6 weeks of hire.

  • You are a Licensed/Registered Technician within the state of hire.

  • You have advanced verbal, written, and presentation skills.

  • You have strong coaching and feedback skills.

  • You are proficient in Microsoft Office Word, PowerPoint, and Excel

  • You have the ability to work a flexible schedule (nights and weekends) and travel up to 75% of the time.

  • You have the ability to work collaboratively to achieve team goals

Preferred Qualifications

  • You have training certificates or licenses (training design or delivery).

  • You have 2+ years applicable work experience.

  • You have a practicing knowledge of adult learning principles and their application in the classroom and in course development.

  • You have excellent organizational, time management and problem solving skills for multi- demand and multi- priority environment

Education

High school diploma or equivalent required; college degree preferred

Business Overview

It's a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Personal Trainer In Ft Myers FL

Crunch

Posted 7 days ago

VIEW JOBS 9/13/2019 12:00:00 AM 2019-12-12T00:00 Job Summary: As a brand ambassador, a Personal Trainer represents Crunch Franchise to members and clients by delivering a positive fitness experience and quality personal training sessions leading to member retention and client acquisition and retention. Responsible for: Upholding the Crunch Franchise core values of T.R.A.I.N.: Timely, Ready, Attentive, Inspiring, Noble. Make reaching fitness goals achievable by assisting members and clients with education and guidance on comprehensive fitness programs including resistance and cardio-respiratory training, general nutritional guidelines, and nutritional product recommendations. Meeting/exceeding minimum monthly company expectations including session service targets resulting in Personal Training revenue, supplement/nutritional product sales, and contributing to club success. Training exclusively for Crunch Franchise. As a Crunch Franchise team member, it is a violation of our conflict of interest policy to conduct personal training sessions or perform any person training-related duties independently or at any company outside of Crunch Franchise. This includes working as an employee or independent contractor for another health club, personal training studio or private residence, or engaging in any other activities that represent a conflict of interest for Crunch Franchise. Organizational Relationship: Reports to the Personal Training Manager, Assistant Personal Trainer if applicable, Franchise partner or General Manager depending on club and market. This position does not have any direct reports. Essential Duties & Responsibilities: The Personal Trainer is responsible for performing the following activities for the club: Service and Train Clients [70% of time] Create an outstanding initial personal training experience for introductory package clients Prepare and deliver comprehensive fitness programs based on clients’ goals that include appropriate exercise selection, nutritional programming and teaching a fitness lifestyle Inform clients of the fitness tools available to assist them in achieving their goals Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions, and tracking progress Demonstrate safe and proper exercise technique to clients Service Members [20% of time] Instruct members on proper use of club equipment and exercise techniques Assist, at the club management’s request, in any member service activities (e.g., fitness seminars, boot camps, body fat tables, supplement/nutritional product demos etc.) Understand all aspects and benefits of the CAMP CRUNCH Orientation and deliver a positive fitness experience to members and guests Help with racking weights and assisting in maintaining a neat, organized and clean club Additional/Misc. [10% of time] Design comprehensive fitness programs using company-provided tools (dotFIT) Schedule all personal training sessions, other appointments, and administration time using company systems (ABC/Datatrak) Trainer Business Plan execution Execute other duties as assigned Qualifications: Knowledge, Skills, & Abilities: Education Level: High School Diploma or GED required Bachelor’s Degree preferred Current Cardiopulmonary Resuscitation (CPR) Certifications: (One or more of the following certifications) American College of Sports Medicine (ACSM) Certified Personal Trainer Health Fitness Specialist American Council on Exercise (ACE) Personal Trainer Certification The Cooper Institute Personal Trainer Certification International Fitness Professionals Association (IFPA) Personal Trainer Certification National Academy of Sports Medicine (NASM) Certified Personal Trainer Corrective Exercise Specialist (CES) Performance Enhancement Specialist (PES) National Exercise and Sports Trainers Association (NESTA) Personal Fitness Trainer Certification National Federation of Professional Trainers (NFPT) Personal Trainer Certification National Strength and Conditioning Association (NSCA) Certified Personal Trainer Certified Strength and Conditional Specialist (CSCS) Experience: Personal Training experience preferred but not required. Physical Requirements: Must be able to lift 50 lbs. Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, and prolonged standing and walking. Work Environment: While performing the duties of this job the team member is regularly exposed to moving mechanical parts. Extended workdays are a frequent occurrence, as are weekends & holidays as needed to support the business. Crunch Fort Myers FL

Field Colleague Trainer

CVS Health