Field Appraiser (Oklahoma)

Gainsco, Inc. Norman , OK 73071

Posted 2 months ago

Are You Driven? We are.


GAINSCO is not your typical insurance company. We are a company of driven, enthusiastic and determined people. We celebrate achievement and success. We foster innovation, determination and recognition, and because of that, our employees feel recognized and rewarded for the contributions they make on a daily basis. We couldn't be who we are without the people who work at GAINSCO. If you are looking for a place where you can make a difference, perceive how your work impacts the company, and be recognized for your efforts and passion, then GAINSCO is the company for you.


By joining GAINSCO, you will become part of a dynamic and growing organization that has been recognized as one of the Top Workplaces in Dallas and Miami. GAINSCO Dallas home office was one of only 150 companies in the Dallas/Ft. Worth area to be recognized by the Dallas Morning News as a "Top Workplace," and the Miami office was also recognized as one of the Top 35 Workplaces in its size category.

Our culture attracts engaged individuals who have a desire to contribute and succeed. Our culture encourages individuals to grow their skills as they build their careers. Come join us and become a champion with GAINSCO.


  • Ensures effective appraisal process by planning routes and traveling to sites in a timely manner, using standard guidelines to inspect vehicles, estimating parts and labor to repair damage, reviewing repair-cost estimates with repair shops to secure agreement on cost of repairs, preparing forms to indicate repair-cost estimates and recommendations, determining salvage value on total-loss vehicle, accurately documenting information, and communicating with Appraisal Unit and key personnel in the Claims Department.

  • Establishes proof of loss by collecting documentation submitted, also escalates questionable claims for additional investigation. Maintains quality service by contacting customers and scheduling appointments in a timely manner, inspecting vehicle within established time frame, providing accurate information on repair costs and estimated repair time, explaining the appraisal process, responding to inquiries, and sustaining good relationships with body repair shops as well as assisting in the resolution of all claims.

  • Ensure legal compliance by following guidelines, company policies, and state and federal insurance regulations.

  • Will be responsible for assigning, reviewing and overseeing GAINSCO Independent Appraiser assignments as well as directing the quality of the assignments. Will also manage the rental portion of the Independent Appraiser assignment once/if the vehicle goes to the shop for repairs.

  • Promotes continuous improvement by keeping abreast of current vehicle repair techniques, and complying with continuing education requirements for licensing / certification.


At GAINSCO, our competitive culture, great rates, and creative marketing campaigns have customers contacting us every day for their insurance needs. As a successful MATERIAL DAMAGE FIELD APPRAISER (OKLAHOMA), your main objectives will be to complete accurate material damage estimates in a timely and professional manner; and, investigate, evaluate and settle claims by applying technical knowledge and human relations skills to complete fair and prompt disposal of claims.

Job Requirements

What is required?


  • Bachelor's degree or equivalent work experience

  • ASE / ICAR Certification preferred


  • Minimum 2-3 years of experience as an auto damage appraiser

  • Previous Claims and/or Customer Service experience within an insurance environment is preferred

  • Body shop experience a plus

  • Experience and understanding of estimating platforms (CCC, Mitchell, etc.)

Other skills and abilities:

  • Excellent verbal and written communications skills

  • Ability to prioritize, manage time, and work efficiently in fast paced environment

  • Ability to consistently meet deadlines with accuracy, diligence and speed

  • Ability to remain calm when dealing with difficult customers

  • Effective negotiating skills

  • Ability to gather and analyze information in order to evaluate results and choose the best solution to the problem

  • Valid Appraiser or Adjuster License as necessary

  • Bilingual (English/Spanish) preferred

  • Valid driver's license

What else do you need to know?

  • Competitive salary based on experience. Excellent benefits package: medical, dental, vision insurance, life insurance, short term and long term disability insurance, 401K, paid vacation and holidays.

  • This position is open to all qualified individuals in the state of Oklahoma (all cities).

All offers are contingent upon a background investigation and a pre-employment drug test with results satisfactory to GAINSCO.

GAINSCO is an Equal Employment Opportunity Employer.

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Field Appraiser (Oklahoma)

Gainsco, Inc.