The Life Science Research Division of MilliporeSigma Corporation is seeking a Field Application Scientist (FAS) to support its platforms focused on Protein Detection instruments, assays, and software. This position is field-based, supporting a Midwest US territory (N. Illinois, Indiana, Michigan, Minnesota, North Dakota, South Dakota, Wisconsin), and would preferably be based in the Chicago area. Ability to travel domestically up to 60%.
This role provides technical pre-sales support to customers adopting, converting to, and/or optimizing/troubleshooting MilliporeSigma platforms, including Luminex and SMCxPro.. Demonstrates products and applications in key accounts and training customers on proper usage of instrumentation, assays and kits. Provides follow-up support in disseminating technical information on specific applications to assist customers in optimizing applications, offering solutions to customers.
Provides post-sales training and troubleshooting support in assay optimization, custom assay development, and new application development, particularly for the SMC platform.
Conducts customer presentations and seminars on products within instrumentation platform portfolio.
Works collaboratively with Sales Specialists and account management to identify and qualify leads
Assists Product Management/R&D in assessing potential applications of company products to fit customer needs. Supports sales in marketing new products and applications through technical seminars, poster sessions, demonstrations, focused sales calls, and thought-leader networking
Plays a key role in enhancing differentiation of products and services on scientific, technical, and competitive principles.
Provides feedback on market needs and issues with products and applications to Technical Services, R&D and Product Management.
Network with key opinion leaders in the key focus product areas.
Who You Are:
Masters in Biological/Biomedical Science, or PhD
FAS, Sales, or Sales Support experience preferred
Demonstrated ability to troubleshoot and optimize protocols, prepare scientific documents (white papers, protocols, project work plans)
Ability to develop solutions to complex problems which require the regular use of innovation and collaboration
Demonstrated ability to work in a matrixed organization inspiring teamwork to achieve results
Demonstrated ability to implement and execute successful plans of action that balance activities with customer needs, sales needs, and divisional needs
Experience with Microsoft Office software in a business environment.
Strong time management, problem solving, and analytical skills.
Strong Detail-oriented with excellent organizational, communication (written and verbal), and interpersonal skills. Ability to communicate information appropriate to the level of the audience.
Job Requisition ID:188778
Career Level:C - Professional (1-3 years)
Working time model:full-time