Field Account Coordinator - CA

Kitchen United Pasadena , CA 91103

Posted 1 week ago

Kitchen United is looking for an exceptionally dynamic and driven individual to help develop the post-sale account playbook. You will be in charge of increasing order velocity within local landlords, companies, and over-arching B2B partnerships. This will include but not limited to building and nurturing long-term relationships with local partners, deploying local marketing efforts, and supporting events in coordination with the internal team to ensure a smooth integration of the Kitchen United ordering platform. This role is a part of the Strategy Team and reports to the Strategy Manager. If you have a background of account management, coordinating business relationships and enjoy acquiring new partnerships this role is for you. There will be an aspect of bonus/commission for this role TBD. Responsibilities:

  • Coordinate with KUs Account Executive to launch Market Partners successfully with appropriate marketing initiatives.
  • Develop powerful launch campaigns inclusive of print & digital materials, as well as pop-ups, surprise & delight initiatives, and other events and strategies to ensure high adoption within each KU Market Partnership
  • Work with marketing to create loyalty and promotion strategy
  • Lead/Customer partnership generation through outreach and engagement activities
  • Drive KU's copy approach we want to ensure we are not just explaining but also connecting with our customers
  • Creating a sales calendar to track and manage outreach and engagement efforts.
  • Constantly relying on data and sharing back these numbers with the team
  • Represent KU to external partners
  • Travel locally and domestically as needed per business needs
  • Develop robust knowledge of all product lines/services
  • Report weekly/monthly on the status of field marketing activities
  • Document and share lead/customer intelligence with the sales team
  • Support all company initiatives, give actionable feedback, share best practices and serve as an advocate and information source for the company
  • Keep abreast of industry trends, competition, and new opportunities.


  • Proven experience as a Field Rep or in other sales/customer service role
  • Excellent communication/presentation skills and ability to build relationships and drive results
  • Account Coordinating experience is a huge plus
  • Experience creating sales strategies, service packages, and any upselling campaigns is preferred
  • Organizational and time-management skills
  • Enthusiastic and passionate


  • Google Suite: Sheets, Docs, Slides, G-Drive
  • CRM management


401k, Health Insurance, Dental Insurance, Vision Insurance, Life & AD&D, Paid Vacation and Sick Time

Our Corporate Team is currently working remotely and will be returning to our new HQ office located in beautiful Old Town Pasadena. Local candidates will be considered.

  • Competitive Salary (DOE) Dependent on Experience
  • Employee Bonus Plan
  • Stock Options
  • 401K Program
  • Generous Vacation and Holiday Package, including paid volunteer days
  • Recognition Programs
  • Paid parental leave
  • Medical, Dental, and Vision Insurance covered by Kitchen United at no expense to you
  • FSA - Flexible Spending Account (pre-tax dollars to pay for medical expenses)
  • Life & AD&D Insurance, Voluntary Life Insurance
  • EAP - Employee Assistance Program
  • Commuter Benefits
  • New HQ office in beautiful Old Town Pasadena with indoor & outdoor office space
  • KU Company Swag
  • Referral Bonus
  • Employee Discounts at Kitchen United Mix Location
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Field Account Coordinator - CA

Kitchen United