Federal Workstudy Employment - Admissions Tour Guide/Student Ambassador (Fall 2024) - Fitchburg State University

Job Description:

The Office of Admissions is seeking a federal aid recipient for student employment. This position will be funded by federal work study dollars; only students that receive financial aid awards can be considered for this specific role. If you have questions about your award or are not certain that you are receiving financial aid please contact the Office of Financial Aid at extension 3156. Please see below the specific duties and responsibilities of the position.

Admissions Tour Guides / Student Ambassadors will support the efforts of the Admissions Office by enthusiastically leading tours of the campus to prospective students, families, and other visitors of Fitchburg State. Additionally, tour guides will be expected to assist with preparation for all admissions programs and events, attend scheduled meetings and training sessions, contact prospective and admitted students, and assist with the completion of various tasks as needed. Competitive applicants will have broad experiences as Fitchburg State students both socially and academically, and possess the communication skills essential to this position.

Requirements:

Minimum Eligibility Requirements:

• Enrolled as a full-time undergraduate student in good academic & social standing
• A minimum cumulative GPA of a 2.5 or higher
• Ability to comfortably greet visitors and speak in front of groups
• Commitment to professionalism and dependability
• Ability to relate to a diverse population, while articulating the values and benefits of the Fitchburg State student experience to prospective students and families

Admissions Tour Guide Job Expectations & Requirements *

• Promote Fitchburg State University in a manner that is both positive and enthusiastic.
• Greet and welcome visitors to campus as they arrive to the Admissions Office.
• Lead a campus tour that is informative, positive, and provides visitors with a better understanding of the positive experiences of Fitchburg State students.
• Participate in call campaigns to Prospective and Admitted students.
• Respond to all email messages, phone calls, and other communications in a timely and professional manner.
• Arrive for all scheduled shifts on time.
• Adhere to the defined tour guide dress code.
• Attend all fall open house dates and spring admissions events.
• Attend all scheduled meetings and training sessions.
• Show respect for all visitors, staff, faculty, and students of Fitchburg State University.
• Assistance with training of newly hired tour guides through presentations and job shadowing.
• Other tasks will be assigned as needed.

Additional Information:

Shift Information:This is a student only posting and you must have Federal Workstudy money allocated to you in your financial aid package. Please check your account to see if you were granted Federal Workstudy funds BEFORE you apply for this position.

Shift will vary based on student schedules and the pay is $15 per hour.

Application Instructions:

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