Federal Work Study - Student Success Center - High Point

Job Title Federal Work Study

• Student Success Center

• High Point Full Time/Part Time Job Description

Aid staff/students in the Student Success Center during enrollment, onboarding and registration. Duties will include, answering the phone, covering front reception desk, proficient computer skills (MSWord/Excel/PowerPoint), clerical skills, assisting students with the admissions process, and registration assistance.

Duties/Functions

To perform this job successfully, an individual must be able to perform the essential duties with or without reasonable accommodations. Reasonable accommodations may be made to aid individuals with disabilities to perform the essential duties.

Difficult Challenges Contacts

Aletta Smith

Education Required Education Preferred

Minimum GPA 2.5

Experience Required

Good customer service and organization skills, detail oriented, motivated self-starter, dependable, and basic computer knowledge including Microsoft Office.

Maintain confidentiality regarding student information under FERPA regulations.

Experience Preferred

Strong Computer skills, Microsoft word, power point and excel.

Excellent customer service skills.

Ability to communicate well both verbally and in writing.

Previous office experience preferred.

KSA Required

Quick Learner, Computer Skills (Microsoft Office).

Excellent customer service skills and willingness to assist with other duties that arise.

Ability to communicate effectively with faculty, staff and co-workers.

KSA Preferred Department/Job Specific Requirements

Department: Student Support Services

Campus: High Point

Supervisor: Aletta Smith

Ext: 50536

Hours: Morning, Afternoon, and Evening

(between 8:00 a.m.

• 5:00 p.m.) Up to 20 hours per week.

Pay Rate: $13.00 per hour

Physical Demands

Primarily sitting

Lifting <20lbs Posting Type Workstudy