The Federal Reserve Bank of San Francisco believes in the diversity of our people, ideas, and experiences and are committed to building an inclusive culture that is representative of the communities we serve.
Lieutenant - Salt Lake City
Employees in this job classification provide leadership and first line supervision of law enforcement operations ensuring the safety and security of people and the Bank's assets.
Essential Duties are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Employees are responsible for all other duties as assigned.
Operate as law enforcement officer pursuant to authority given by the Board of Governors by Section 11 (q) of the Federal Reserve Act; authorized personnel act as law enforcement officers pursuant to the regulations of the Board of Governors and approved by the U.S. Attorney General (Uniform Regulations for Federal Reserve Law Enforcement Officers).
Highly skilled in Law Enforcement, operations management, people management and performance management. Applies strong communication and talent development skills. Applies good judgment and decision-making skills, demonstrate critical thinking and logical thought processes and uses law enforcement experience to handle moderate to complex situations.
Supervise Law Enforcement Unit (LEU) shift operations including: planning, scheduling, approval of time off requests, coordination of operations and special events (i.e. escorts, business unit requests, etc.); continuous monitoring of operations; identifies and executes recommendations for operational improvements and/or efficiencies.
Evaluate, respond and direct staff regarding sensitive and potentially dangerous situations using good judgment and the appropriate degree of physical force or weaponry; make lawful arrests and/or detentions.
Perform safety and security duties, as needed; report violations and findings to management; prepare incident reports ensuring all necessary facts and witnesses have been identified related to security issues and/or unlawful or prohibited activities. Respond and direct emergency services as needed.
Ensure all Bank security and life safety systems, including but not limited to, access control and alarm systems, x-ray machines and metal detectors, radio systems, video surveillance systems, voice evacuation system, and hazardous materials gear are monitored and when necessary, take appropriate action to ensure security of personnel and property. Demonstrate technical aptitude through working knowledge of applications and systems used. Ensure optimal equipment performance is achieved by coordinating and monitoring preventative maintenance tasks and by initiating service calls to the national help desk and/or maintenance vendors.
Provide accurate and timely communication of information to all staff; conduct individual and team meetings regularly to facilitate effective communication of policies, procedures, shift coverage and other pertinent information; regularly lead roll call meetings and prepare shift reports.
Measure and enhance teamwork and workplace morale; contribute and support department initiative and efforts. Display an example of excellence and be a role model to other staff members.
Direct the development of staff; consult with and make recommendations to command staff on development plans for staff; regularly monitor and assess development progress; actively develop subordinates in support of succession planning objectives. Administer training and cross training to strengthen staff confidence, expertise and mobility.
Provide timely and accurate completion of mid-year and year-end performance evaluations of staff; provide on-going feedback to staff regarding shift reviews; participate in performance calibration meetings; effectively facilitate performance discussions with staff.
Observe, approach and deliver "on-the spot" coaching to officers when necessary. Meet with higher-level management regularly and timely to provide feedback regarding staff performance and development; conduct performance review meetings.
Take timely action to address performance issues including attendance, punctuality, conduct and other standards of performance; document relevant facts; identify and document appropriate corrective measures; review issues with direct supervisor and HR to ensure consistent treatment; conduct disciplinary action meetings with staff.
Work with HR to facilitate hiring needs; conduct interviews; make recommendations on hiring; coordinate onboarding process for new hires.
Write clear, concise, and grammatically correct documents. Review subordinates' documents and provide effective guidance to ensure that documentation is written well.
Maintain effective controls and administrative practices and ensure self and team are held accountable for compliance with applicable laws, regulations, policies and guidelines. Take appropriate action to address deviations.
Support or lead miscellaneous project work, compliance reviews, policy and procedures revisions/updates, and other assignments as needed.
Act as law enforcement liaison to other departments and outside agencies.
Perform post duties and equipment monitoring duties as needed.
Minimum two (2) years' experience as a Federal Reserve Police Sergeant preferred or two years of supervisory experience in law enforcement.
Associates or Bachelor's degree in criminal justice, public administration or related field preferred.
Meets firearms and other law enforcement equipment qualification/training requirements as outlined in the Federal Reserve System Law Enforcement Training Manual (FRSLETM).
Required Knowledge, Skills and Abilities
Thorough knowledge of 12th District bank-wide policies and procedures.
Understands intra- and inter-departmental functions and interdependencies.
Solid knowledge of Bank's organizational structure including building layout.
Stays current with trends in Law Enforcement operations and technology.
Apply experience and knowledge to respond to and address similar and new situations.
Proficient in use of PCs, email, WORD and EXCEL and able to learn other computer based training applications.
Ability to manage change by developing workable implementation plans, communicating change effectively, building commitment and overcoming resistance, preparing and supporting those affected by change, and monitoring the transition and evaluating results.
Resolve conflict by encouraging open communications, confronting difficult situations, maintaining objectivity, keeping emotions under control, and using negotiation skills to resolve conflicts.
Manage people by providing direction and gaining compliance, including subordinates in planning, taking responsibility for subordinates' activities, making oneself available to subordinates, providing regular performance feedback, and developing subordinates skills and encouraging their growth.
Plan, supervise, schedule and evaluate the work of subordinates; demonstrate ownership and responsibility for the overall performance of the day-to-day operations.
Understand financial targets/budget goals and performance and demonstrate fiscal discipline. Work with management on changing priorities and/or addressing unforeseen business needs.
Manage projects by developing project plans, coordinating projects, communicating changes and progress, completing projects on time and budget, and managing project team activities.
Exercise discretion and handle situations decisively, tactfully and respectfully.
Speak and write with clarity in addressing the needs, positions, or concerns regarding a shift, law enforcement unit or division.
Express concerns and provide constructive input when challenging ideas and decisions. Support the ultimate direction of the department, division, and Bank.
Communicate and interact well with people inside and outside the Bank; build constructive relationships and work collaboratively with individuals in departments throughout the Bank and District; can defuse high-tension situations.
Ability to effectively perform all duties of the Sergeant job classification.
Salary is based on years of experience: $64,100 to $81,600
The Federal Reserve Bank of San Francisco is an Equal Opportunity Employer.
Federal Reserve Bank