Federal Field Service Tech (Nss) (4049-758)

Morphotrust Chicago , IL 60602

Posted 2 months ago

This is an exciting opportunity for a field service technician to join a rapidly growing service organization.

IDEMIA National Security Solutions is a supplier to the US State Department to furnish advanced-technology digital passport printers and related materials used in the production of fraud resistant passports. This technology allows photographs that were previously cut and physically mounted in passports, to be digitally printed, permitting the printing of both photographs and personal data in one step. Maintenance and service of the printers is managed through a national system of regional service centers.

IDEMIA NSS also has several other contracts to provide onsite maintenance for various computer, network and office related equipment such as personal PC's, printers, hubs routers and high speed scanning equipment. This maintenance will also be handled though the same national service centers.

Currently IDEMIA National Security Solutions is looking for a field service technician to work out of Chicago, IL.

Required Skills

  • Execute the Key Company Values in all circumstances.

  • Customer Success

  • Compete To Win

  • High Performance Workplace

  • Enhance the Company Reputation

  • Present a positive, professional, and courteous image to end user customers

  • Ensure timely equipment repairs in accordance with program contractual requirements

  • Perform preventive maintenance as required by company procedures

  • Perform equipment installations, relocation and software / hardware upgrades as required

  • Work with the appropriate company and / or State resources to resolve issues where necessary

  • Manage and track repairs of personally assigned spare parts pool

  • Communicate appropriately with the Customer Service Help Desk in accordance with company procedures

  • Be available for duty as required by company procedures

Report labor and expense information in a timely and accurate and

Required Experience

  • Familiarity with electro-mechanical devices, thermal printers, or High speed scanning equipment.

  • Knowledge PC's and their peripherals as well as the windows environment.

  • Ability to read and understand schematic diagrams and be non-adverse to dis-assembly and reassembly on complex mechanical devices including servo motors and fiber optic scanning systems.

  • Must have good troubleshooting skills.

  • Capable of working without direct supervision

  • Good communications skills

  • U.S. citizenship required

  • Candidate must be able to obtain and maintain a U.S. Department of State background check.

Must be a US Citizen without Dual Citizenship

IDEMIA is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex,

sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Field Service Tech 1

Cubic Corporation

Posted 7 days ago

VIEW JOBS 11/9/2018 12:00:00 AM 2019-02-07T00:00 Business Unit: Cubic Transportation Systems Company Details: Cubic offers an opportunity to provide innovative technology for government and commercial customers around the globe, helping to solve their future problems today. We're the leading integrator of payment and information technology and services for intelligent travel solutions worldwide, and the leading provider of realistic combat training systems, secure communications and networking and highly specialized support services for military and security forces of the U.S. and allied nations. If you have an entrepreneurial spirit and thrive in an innovative environment, we want to talk to you about your next role at Cubic! We are seeking employees inspired by technology, and motivated by the rewards of hard work, commitment, teamwork, quality, integrity, and respect. We invite you to explore opportunities with Cubic. Job Details: Job Summary: Operates and maintains digital and analog electronics devices, repairs and troubleshoots assemblies to the module level. Documents maintenance efforts. This position typically works under close supervision and direction. Essential Job Duties and Responsibilities: * Reads and interpret complex schematics, engineering drawings, work orders, technical manuals, and specifications * Initializes and determines readiness of electronic devices for correct operations * Analyzes and interprets device operations for malfunctions, replace spares, troubleshoot faults after isolation and repair modules with component parts * Prepares and maintains appropriate and required records * Use general purpose test equipment, basic hand tools and special tooling as required * May serve as Lead and assume additional responsibilities as assigned * Performs other related duties as required Minimum Job Requirements: Two-year college degree, or equivalent, in electronics, computer science, information systems and/or related technical school, plus a minimum of two years of related experience. Must be able to become solder certified. Literate in computer usage. Good written and oral communication skills. Ability to follow written and verbal directions, prioritize work, complete multiple tasks, work under deadlines, concentrate and apply craft skills. Ability to read and interpret technical material. Must be able to lift 50 Lbs. Ability to walk, stand and sit for extended periods, and to climb stairs. The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. Worker Type: Contingent Worker Cubic Corporation Chicago IL

Federal Field Service Tech (Nss) (4049-758)

Morphotrust