Federal- Application Discovery Tool Operator

Solekai Systems Corp Baltimore , MD 21203

Posted 2 months ago

Organization: Accenture Federal Services

Location: San Antonio, TX

Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company with offices in Arlington, Virginia. Accenture's federal business has served every cabinet-level department and 30 of the largest federal organizations. Accenture Federal Services transforms bold ideas into breakthrough outcomes for clients at defense, intelligence, public safety, civilian and military health organizations.

We believe that great outcomes are everything. It's what drives us to turn bold ideas into breakthrough solutions. By combining digital technologies with what works across the world's leading businesses, we use agile approaches to help clients solve their toughest problems fast-the first time. So, you can deliver what matters most.

Count on us to help you embrace new ways of working, building for change and put customers at the core. A wholly owned subsidiary of Accenture, we bring over 30 years of experience serving the federal government, including every cabinet-level department. Our 7,200 dedicated colleagues and change makers work with our clients at the heart of the nation's priorities in defense, intel, public safety, health and civilian to help you make a difference for the people you employ, serve and protect.

This skilled professional will support sustainment operations including directly troubleshooting production issues of deployed application discovery tool-based based solutions

Responsibilities Include:

  • Primarily support environments management of application discovery tool-based solutions including release management and configuration management while adhering to applicable security policies/procedures for each environment

  • Secondarily support full life cycle release deployment of application discovery tool-based solutions including COTS software version upgrades

  • Periodically function as a SME within application discovery tool-based solutions (Main Appliances, Remote Collectors, including leveraging previous professional experience to provide technical knowledge to development/sustainment teammates

  • Participate in quality management reviews ensuring the application design and related work products satisfy the requirements including assisting teammates to produce deliverables in compliance with standard procedures

  • Effectively and comfortably support communications with clients (possessing all ranges of technical ability, personality, and disposition) including face-to-face interaction and accountability with the client on a daily basis to develop positive client relationships within own area of responsibility

  • Provide necessary project management artifacts as required to team lead including status, project planning, and reporting

  • Identify and communicate issues and risks to the team lead or end user to facilitate timely resolution

  • Maximize personal productivity with reduced dependence on supervisor's input by structuring own or others' activities to minimize delays, wasted effort, or rework including conducting work planning/prioritization for own or others' activities

  • Actively contribute to maintaining a collaborative work environment

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Federal- Application Discovery Tool Operator

Solekai Systems Corp