FCM Meetings And Events - Business Leader - New York, NY

FCM Meetings and Events

• Business Leader

• New York, NY

Apply now Job no: 520704 - F

Brand: FCM

Work type: Full time

Location: New York

Categories: Events & Production, Corporate & Group Travel

Business Leader

Reports To: President of FCM, The Americas

FCM Meetings and Events was born out of the evolution of the Flight Centre Travel Group (FCTG) family of brands. As one of the world's largest travel agencies, Flight Centre's footprint spans across 95+ countries and encompasses over 30 brands of corporate and leisure services. We've been in the event game since 1986, connecting people across the globe and bringing their visions to life.

We pride ourselves in being able to offer a level of flexibility and customization that is not common amongst our competitors. Our people are out of the box thinkers and problem solvers, helping create memories that will leave a lasting impact.

Our services include: Event Management (Live, Virtual & Hybrid Events), Event Travel, Event Technology, Venue Sourcing & Strategic Meetings Management

To learn more about FCM Meetings & Events please click HERE

About The Opportunity

The FCM Meetings and Events Business Leader will spearhead the growth and strategic management of our Corporate Meetings & Events division across the Americas. This role is pivotal in driving the success of our existing client portfolio, fostering new business opportunities, and ensuring the profitable and efficient delivery of our services. The Business Leader will lead the FCM Meetings & Events Leadership Team and collaborate closely with the independent M&E business in Mexico to achieve the best possible outcomes for the FCM M&E global business.

Key Responsibilities:

Strategic Growth and Development:

• Develop and execute a comprehensive strategy for business growth across the Americas region.

• Identify and pursue new sales opportunities to expand the client portfolio.

• Strengthen and grow relationships with existing clients to enhance client retention and satisfaction.

• Collaborate with the global FCM M&E team to align regional strategies with global objectives.

Leadership and Team Management:

• Lead, mentor, and develop the FCM Meetings & Events Leadership Team, fostering a culture of excellence, collaboration, and continuous improvement.

• Oversee the performance and development of team members, ensuring they have the resources and support needed to achieve their goals.

Financial Management:

• Direct responsibility for managing multiple P&Ls, ensuring financial health and profitability of the business.

• Monitor financial performance, identify areas for improvement, and implement corrective actions as needed.

• Work closely with finance teams to develop and manage budgets, forecasts, and financial plans.

Client Relationship Management:

• Serve as the primary point of contact for key clients, ensuring exceptional service delivery and satisfaction.

• Develop and maintain strong, long-lasting relationships with clients, understanding their needs and providing tailored solutions.

• Represent FCM Meetings & Events at industry forums and public speaking engagements to enhance the company's profile and reputation.

Operational Excellence:

• Ensure smooth and profitable delivery of programs and services, maintaining high standards of quality and efficiency.

• Implement best business practices and ensure compliance with relevant policies and regulations.

• Utilize analytical thinking and business insight to identify opportunities for operational improvements and innovation.

Collaboration and Communication:

• Foster a collaborative environment within the team and with other business units.

• Communicate effectively with stakeholders at all levels, providing clear and concise updates on business performance and strategic initiatives.

• Participate in global collaboration calls and meetings, often outside of normal business hours, to ensure alignment with global strategies and initiatives.

Experience & Qualifications:

• Bachelor's degree in business, business management, or related fields.

• Extensive experience in a senior leadership capacity within the Meetings and Events industry.

• Proven track record of managing multiple P&Ls and driving financial performance.

• Public speaking experience at industry forums and events.

• Exceptional written and verbal communication skills.

• Strong knowledge of best business practices and regulatory requirements.

• Demonstrable analytical thinking and business insight.

• Proven results as a leader with exceptional relationship-building skills.

• Ability to attend and actively participate in global collaboration calls outside of normal business hours.

Why Join FCM Meetings & Events:

• Be part of a dynamic and innovative team at the forefront of the Corporate Meetings, Incentives, Conferences, and Exhibitions (MICE) Industry.

• Lead and shape the strategic direction of a growing business with a global footprint.

• Collaborate with passionate professionals and industry leaders to deliver exceptional value to clients.

• Enjoy opportunities for professional growth, development, and career advancement.

If you are a visionary leader with a passion for driving growth and excellence in the Meetings & Events industry, we invite you to apply for this exciting opportunity.

Work Perks! - What's in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It's also why we offer some great employee benefits and perks outside of the norm.

• Enjoy the freedom and flexibility of a hybrid work structure that combines both remote and in-person work.

• Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.

• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering

• You'll have to experience it to believe it!

• Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.

• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can't miss in our people or service.

• Personal connections: We are a big business founded on personal relationships.

• Diversity, Equity & Inclusion

• Diversity Day: paid leave to observe holiday or cultural celebration of your choice

• DEI education

• Commitment to fair practices such as regular equity assessments and inclusive recruitment protocols

• A career, not a job: We offer genuine opportunities for people to grow and evolve

• We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.

• Giving Back: Proud Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising

• Employee giving program

• Office Environmental Program

• 1 Volunteer Day per Calendar Year

Benefits Include:

• Paid Time Off *

• Up to 15 Vacation Days accrued per year - prorated upon hire and increased by tenure after 2 years of employment (up to 25 days)

• 5 Sick Days accrued per year

• 3 Personal Days

• 1 Diversity Day

• 1 Volunteer Day

• 8 Recognized Holidays

• Travel perks/discounts

• Health & Wellness Programs and Employee Financial Wellness Services

• National/International Award Nights and Conferences

• Health benefits including, medical, dental and vision

• Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability

• Flexible Spending Accounts

• Employee Assistance Program

• 401k program with partial match

• Tuition Reimbursement Program

• Employee Share Plan

• Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions

• Global career opportunities in a network of brands and businesses

• Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status. Recognized Holidays are either paid time off or, if required to work due to job requirements, holiday pay rate, and may vary depending on state.

#LI-KB1#FCMME#LI-Onsite

Location

• New York, NY

If this sounds like the opportunity you have been waiting for then APPLY NOW.

This role will be performed onsite in compliance with the Company's Remote and Flexible Work Policy.

For this position, we anticipate offering an annual salary of $160,000, Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Our number one philosophy? Our people. Flight Centre Travel Group USA's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com

Applications close: 28 Jun 2024 Eastern Daylight Time