Golden Entertainment, Inc. Las Vegas , NV 89134
Posted 2 days ago
Summary: Responsible for the supervision of all service staff in assigned venue, including training, evaluating and disciplining employees during assigned shift. Responsible for assisting with the overall day to day operations of the venue. Responsible for operating assigned venue above standard as defined by property shopper criteria and guest survey information and handles all elevated complaints or concerns. Assists the F&B Manager with the day to day operations of assigned venue.
Essential Functions:
Assist in the hiring, training, evaluation, development and disciplining of departmental employees.
Monitors staff to ensure outstanding guest service is being provided to guest and handles any guest concerns or complaints.
Ensures all cashiering procedures are processed in compliance with accounting standards.
Manages the payroll expenses for assigned employees by properly scheduling staff based on business needs.
Ensures staff follows guidelines as dictated by company policies and procedures and culinary contract agreement.
Handles all voided checks in accordance with accounting procedures, assists servers with expediting problem payments and handles all other cashiering issues.
Ensures the restaurants are clean, organized and properly functioning and the restaurant equipment is maintained.
Ensures health, safety and sanitation standards are followed at all times.
Performs other duties as assigned.
Requirements:
Qualifications/Requirements:
Previous experience working in a food and beverage environment preferred
1 - 3 years previous management experience operating successful F&B operations preferred
Familiarity with food and beverage cost controls preferred
Previous experience working with collective bargaining agreements preferred
Excellent written and verbal communication and skills
Accurate money handling and documentation skills
Some analytical ability required, including the basic ability to read and interpret financial statements
Strong knowledge of Kronos (payroll/timecard system) preferred
Strong knowledge Stratten Warren (product procurement system) preferred
Knowledge of "point of sale" systems and InfoGenesis preferred
Efficient using computers, including but not limited to Word and Excel
Present a professional appearance
Ability to effectively communicate in small and large group situations, as well as one-on-one
Ability to effectively communicate in English, both written and verbal
Able to work calmly and efficiently while managing multiple tasks
At least 21 years of age
High school diploma or equivalent
Previous room service experience preferred
Required Work Cards:
Alcohol Awareness
Health
Non-Gaming
Physical Requirements
Walking and continuously standing (more than 75 % of the time)
Vision, hearing, speech and literacy (critical)
Lifting, pushing, pulling, carrying, bending and kneeling (up to 50% of the time)
Ability to work in a smoky, noisy environment with bright lights &
hot and cold temperatures
Ability to communicate vocally utilizing portable radios and telephones (critical)
Using chemical agents and wearing protective equipment (less than 25% of the time)
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.
Return to Search
Return to Search
If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at (702)380-7688.
We are committed to providing equal employment opportunities.Click here to see our EOE statement.
To review our privacy policy, please click here
Golden Entertainment, Inc.