Fast Food Restaurant Shift Manager

CKE Restaurants High Point , NC 27261

Posted 2 months ago

ESSENTIAL FUNCTIONS

  • Takes necessary action to ensure all Guest receive "SUPERSTAR Service"; anticipates and exceeds the Guests needs; handles situations and requests immediately in a positive manner

  • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately.

  • Consistently enforces and maintain all Quality, Service and Cleanliness standards.

  • Monitors and maintains proper staffing level and labor costs..

  • Create a friendly atmosphere for employees and Guests.

  • Effectively train Crew Members.

  • Provide direction and supervision for Crew Members.

  • Support efforts to maximize sales and profits and minimize controllable costs.

  • Effectively plan, organize and implement all operational routines and activities during your shift.

  • Role model and set a positive example for the entire team.

EDUCATION

  • High school diploma or equivalent.

HOURS

  • Must be able and willing to work flexible hours including morning, evening and weekend shifts

SKILLS AND ABILITIES

  • Ability to get results through others.

  • Organizational, planning and time management skills

  • Team building skills.

  • Problem solving skills.

  • Good verbal and written communication skills

  • Ability to take initiative.

Physical Abilities:

  • Stand for long periods of time.

  • Work around heat.

  • Work around others in close quarters.

  • Move throughout the restaurant and observe restaurant operations and employee work performance.

  • Able to lift 50 - 75 pounds comfortably.

  • Work with various cleaning products.

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Fast Food Restaurant Shift Manager

CKE Restaurants