Isle of Capri Casino Hotel Boonville is located in the Heart of Missouri, a charming place that was voted one of America's Best Small Towns to visit. With over 400 Team Members, we strive to provide the best gaming, dining, and hotel experience for our guests. We offer over 900 slot and video poker machines, over 20 table games, 3 fabulous restaurants on site and a comfortable 140-room hotel. Visit isleofcapriboonville.com for more information and follow us on Facebook, Instagram, and Twitter.
JOB SUMMARYResponsible for providing casino players with player tracking cards and all benefits and privileges associated with that card.
ESSENTIAL DUTIES & RESPONSIBILITIES
Issues player cards for new and existing accounts and issues any benefits and marketing related perks from those player card accounts.
Evaluates customer's play for comping needs.
Assures high standards of guest service by maintaining constant awareness for the entire property and assistance of all promotions, events and entertainment and Player's Club membership benefits.
Provides customers with in-depth marketing/casino related information and answers questions about that information.
Other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
A high school diploma, GED, or equivalent preferred.
Previous work experience in casino or related field preferred.
Must be able to obtain a valid state gaming license.
Ability to learn multiple casino tracking programs.
Must possess excellent phone etiquette skills.
PHYSICAL DEMANDS & WORK ENVIRONMENT
Ability to stand for long periods of time.
Ability to maintain strict confidentiality relative to financial date, casino policies and marketing plans.
Casino environment exposed to bright lights, noise, changing temperatures and smoke which might include a boat and/or floating barge and hotel.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Eldorado Resorts is a leading casino entertainment company that owns and operates twenty-eight properties in thirteen states, including Colorado, Florida, Illinois, Indiana, Iowa, Louisiana, Mississippi, Missouri, Nevada, New Jersey, Ohio, Pennsylvania and West Virginia. In aggregate, Eldorado's properties feature approximately 27,500 slot machines and VLTs and 800 table games, over 12,500 hotel rooms and nearly 20,000 of the best Team Members in the industry!
Founded in 1973 in Reno, Eldorado has been dedicated to providing exceptional guest service, a dynamic gaming product, award-winning dining, exciting entertainment and premier accommodations. Our extensive management experience and unwavering commitment to our team members, guests and shareholders have been the primary drivers of our strategic goals and success. We take pride in our reinvestment in our properties and the communities we support along with emphasizing our Family-Style approach in an effort to build loyalty among our team members and guests. We will continue to focus on the future growth and diversification of our company while maintaining our core values and striving for operational excellence. For more information about Eldorado Resorts, please visit www.eldoradoresorts.com.
Eldorado Resorts, Inc.