Family Support Case Mngr

Casa Central Chicago , IL 60602

Posted 3 weeks ago

Essential Duties and Responsibilities:

Agency:

  • Nurtures positive and collaborative working relationships with other Agency staff as well as outside providers.

  • Implements the Agency mission, philosophy, core values to direct daily work and decision-making adheres to agency policy.

  • Cultivates a professional and respectful work environment.

  • Is actively involved and knowledgeable of the Agency's Performance Quality Improvement process.

  • Approves and submits personal time sheets and ensures compliance with Agency and funder guidelines.

  • Accountable for daily activities within the allowable activities approved by the Agency.

Essential Duties:

Include the following, other duties as assigned:

  • Family Support Case Manager (FSCM) manages no more than four (4) family cases at a given time (4:1 ratio). However, a FSCM may be required to temporarily maintain 1-2 additional family cases on a short-term basis, when appropriate in order to meet service needs.

  • Conducts intakes, data entry and social assessments of newly enrolled participants at entry to La Posada.

  • Develops, reviews and evaluates service plans with participants on a monthly basis, while providing case management services to assigned families to meet their individualized needs, specifically focusing on housing, as well as individualized educational and employment needs.

  • Attends all necessary training as required by contractual funders.

  • Responsible for entering universal data elements into HMIS and STARS as required within the 48 hours of enrollment and periodic updates as required by contractual funders.

  • Conducts enrollment with participants that consist of distribution of documents and understanding of the program's policies, procedures and rules during their participation.

  • Reports all incidents as required through the agency's Incident Reporting system.

  • Meets with participants and updates their progress on a weekly basis in their client file and on electronic case notes.

  • Develops and maintains an employment/education data bank, which includes information obtained through research and outreach efforts.

  • Coordinates and assists participants regarding job searches and application process, as well as any other employment-related needs and activities.

  • Makes regular contact with businesses and social service agencies to build relationships that augment the number of employment and educational opportunities for participants.

  • Ensures participants are enrolled in La Posada's EDUCATE program if not already employed, or enrolled at an outside education/employment program.

  • Provides all necessary referrals related to employment, mainstream benefits, and housing, and continuously follows up on needs with all participants.

  • Employee develops and maintains working relationship with landlords and low income housing resources to create a network of housing options for participants of the program.

  • Advocates on behalf of participants in regards to any issues related to housing placement.

  • Works with EDUCATE Coordinator to schedule workshops and training sessions for participants, related to tenant rights and responsibilities, budgeting and employment.

  • Manages and records monthly escrow savings planning and deposits for participants.

  • Conducts and case notes routine apartment inspections on a weekly basis.

  • Participates in staff meetings related to agency's services and staff training. Attend local seminars and conferences to increase knowledge and skill for professional development.

  • Collaborates with the team to provide quality services for all participants.

  • Ensures appropriate documentation in participant files. Maintain statistical records and report other data as requested by the agency.

  • Participates in regular supervision and maintains participant confidentiality at all times.

  • Other duties as assigned to fulfill the mission of the program and agency needs.

General Requirements:

Sensitivity to cultural diversity is required. Will be subject to drug and alcohol screening, as well as aptitude and skills' testing. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to perform the essential functions.

Education/Experience:

Minimum of a BSW or BA Degree from an accredited college or university in Social Work or related Human Service field required and at least one year of direct service experience preferred.

Language Skills:

Must be bilingual (English & Spanish); Must be able to understand and proficiently read, write and speak in both languages.

Computer Literacy & Knowledge Skills Abilities:

Computer literacy is required. Must be proficient in the use of Microsoft Office applications including Outlook, Word, Publisher and Excel, to enter and retrieve data as needed.

Mathematical Skills:

College-level math skills required.

Operating Environment and Working Relationships:

Ability to work independently and collaboratively, as indicated. The Family Support Case manager interacts regularly with multi-level LP staff, participants and other staff throughout the agency. Must develop and maintain positive and professional relationships with internal and external stakeholders, including social service, employment and housing partners. Must demonstrate tact, professional composure and diplomacy when interacting with others. Must work collaboratively with diverse populations. Must develop and maintain strategic relationships with community partners. Must support and maintain a congenial work environment within the La Posada program.

Decision Making Authority:

Under the guidance of the Team Supervisor, the Family Support Case manager must demonstrate the ability to work independently in executing tasks, utilizing good judgment and sound decision-making; must demonstrate discernment regarding issues or situations, which warrant supervisory attention.

People Management:

This position does not supervise others.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, talk and hear. The employee frequently is required to use hands. Must be able to walk and up and down up to 3 flights of stairs and lift and carry 25lbs.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other:

Must have access to a car, have a valid driver's license and insurance

Must be able to travel as part of home visitation requirements, and in the execution of other programmatic responsibilities;From time to time may be required to work on weekends and/or holidays.Must possess excellent interpersonal skills.Professional image and presentation expected, at all times.Must possess exceptional time management and organizational skills.Must be able to travel to other locations throughout the city or state as part of professional development trainings, conferences or other events.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Children Support Case Manager (Child Care)

Casa Central

Posted 2 weeks ago

VIEW JOBS 3/12/2020 12:00:00 AM 2020-06-10T00:00 Essential Duties and Responsibilities: Agency: * Nurtures positive and collaborative working relationships with other Agency staff as well as outside providers. * Implements the Agency mission, philosophy, core values to direct daily work and decision-making adheres to agency policy. * Cultivates a professional and respectful work environment. * Is actively involved and knowledgeable of the Agency's Performance Quality Improvement process. * Approves time sheets and ensures compliance with Agency and funder guidelines. * Accountable for daily activities within the allowable activities approved by the Agency. Essential Duties: Include the following, other duties as assigned: Under the guidance of the Child and Youth Support Coordinator: * Supervises and monitors the safety of children in his/her care at all times. * Plays a key role in planning and structuring age-appropriate activities for children ages 0-5 years old. * Provides children support services for up to 10 children. Maintains an adult/child ratio 1/10 with additional staff support, as needed. * Maintains age-appropriate supplies and toys for preschool children. * Able to engage children in positive play time activities. * Maintains cleanliness and organization of the child care room. * Helps facilitate socialization and exploration of the environment. * Maintains proper documentation and files on children as well as any data entry needed. * Prepares reports and calendars as needed or requested by the Children and Youth Support Coordinator. * Participates in La Posada or Agency committees, attends staff meetings, and other specific training sessions, as needed. * Participates in regular supervision with the Child and Youth Coordinator. * Other duties, as assigned by Child and Youth Coordinator. General Requirements: Sensitivity to cultural diversity is required. Will be subject to drug and alcohol screening, as well as aptitude and skills' testing. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to perform the essential functions. Education/Experience: High School Diploma or GED required and prior experience working with young children is strongly preferred. Language Skills: English language skills required; must be able to understand and proficiently read, write and speak in English. However, bilingual (English& Spanish) capacity is strongly preferred Computer Literacy & Knowledge Skills Abilities: Basic computer literacy is required. Must be able to use Microsoft Office applications including Outlook. Mathematical Skills: High School or GED level math skills required; must demonstrate the ability to add, subtract, multiply and divide. Operating Environment and Working Relationships: Ability to work independently and collaboratively, as indicated. This position interacts regularly with multi-level LP staff and participants and other staff throughout the agency. Must develop and maintain positive and professional relationships with others. Must demonstrate tact, professional composure and diplomacy when interacting with others. This position requires caring for young children. Must be physically capable of providing for their needs. Decision Making Authority: Under the guidance of the Child and Youth Coordinator, must demonstrate the ability to work independently in executing tasks, utilizing good judgment and sound decision-making; must demonstrate discernment regarding issues or situations, which warrant supervisory attention. People Management: N/A Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, bend, sit, talk and hear. The employee frequently is required to use hands. Must be able to lift and carry 25lbs. Must be able to climb stairs when needed. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. trainings, conferences or other events. Noise level can vary from quiet to very loud, depending on the activities occurring. Other: Must demonstrate patience and good interpersonal skills and communication skills, especially in the context of interactions with children. Must be able to comprehend oral and written communication and to follow-through on assigned tasks/directives in a timely manner. Must demonstrate the ability to work effectively under pressure and the ability to establish and maintain harmonious working relationships with others. Casa Central Chicago IL

Family Support Case Mngr

Casa Central