Family Services Supervisor - Adult Services

Hiring Range: $60,435 to $99,718

Full Time or Part Time: Full Time

Additional Detail

Title Description-

APPLY HERE: Must apply using this link to be considered for the job posting.

This title represents the supervisory level in the occupational group for Family Services. Employees supervise staff that provide direct services for fostering and sustaining the social, health, economic, behavioral, and emotional functioning of individuals and families serviced by the Local Departments of Social Services. Employees supervise, train, lead, and develop staff and monitor case management services. The Family Services Manager is distinguished from the by the latter's responsibilities for supervising Family Services Supervisors and managing the direct services program performance.

General Work Tasks (Illustrative Only) -

• Supervises social workers, assistants and others;

• Sets and enforces objectives for quality and quantity of work performed by unit;

• Evaluates social service programs and program budgets;

• Applies appropriate human resource practices in the supervision of staff;

• Establishes and maintains good working relationships with others;

• Recommends policy changes based on evaluation of program effectiveness;

• Deals with difficult or dangerous cases;

• Interprets the program to other agencies and to the public; and

• Participates in community planning and development of new resources, jobs and community work sites.

Knowledge, Skills, and Abilities: Knowledge- Considerable knowledge of: principles and practices of effective supervision; of policies, procedures and regulations relating to the various direct service programs; the literature in the field of human services programs; casework supervision principles and practices; principles and processes for providing customer and personal services to include needs assessment, meeting quality standards for services, and evaluation of satisfaction; employment and/or social work principles, practices and treatment modalities; and social, economic, health and employment problems that face individuals, groups and communities.

Skills- Skill in operating a personal computer and the associated software and the operation of a motor vehicle.

Abilities- Demonstrated ability to: plan and manage work activities and assist others in their planning and management; develop programs and procedures; make decisions in difficult situations; communicate effectively both orally and in writing; apply treatment and intervention approaches; interpret laws, policies and regulations regarding human services, ensure compliance and recommend needed changes; supervise others working with clients; analyze situations to make sound judgments within the framework of existing laws, policies, and regulations; and train, evaluate, lead, and develop subordinate staff.

Education and Experience- Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Considerable experience in assigned program area/human services programs and completion of required training programs. Supervisory experience or work experience in a leadership role. Equivalent combination of training and experience which provides the required knowledge, skills and abilities. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

Minimum Qualifications:

In addition to satisfying the vocational/education standards, this position requires a minimum of four years of appropriate and related, full-time equivalent experience.

Preferred Qualifications:

• Supervisory experience or experience in the leadership role

• Four years of Child Protective Services or Child Welfare Program experience

• Willingness to assist in training new employees and complete field work in the community

• Prefer current work experience in the Virginia Department of Social Services (VDSS) or prior VDSS experience in Child Welfare

• OASIS system application knowledge

• Case review experience

• Experience writing and editing court documents such as court reports, Emergency Removal and Protective Order affidavits

Special Requirements:

Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.2-1503,B; Section 63.2-900; and 63.2-1604-63.2-1610, Code of Virginia. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies.

Special Instructions to Applicants:

APPLY HERE: Must apply using this link to be considered for the job posting.

In accordance with City policy, this position is deemed safety-sensitive. As such, applicants for this position are subject to pre-employment drug/alcohol testing after receiving a conditional offer of employment and may also be subject to random testing. This drug test includes testing for marijuana. Generally, a positive test result for marijuana, alcohol, or other controlled substances will disqualify an applicant from employment. Possession of a medical marijuana license will not excuse an applicant from the testing process or the consequences of testing positive for marijuana.