Family Services Specialist I/Ii (Child Services)

Hiring Range: $47,867.02 to Commensurate with relevant DSS experience, qualifications, and training.

Full Time or Part Time: Full Time

Additional Detail

Title Description:

Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as, Child Protective Services, Foster Care, Adoption, Child Care, and Employment Services. Employees perform routine- to journey-level casework activities and the casework usually is reviewed by the supervisor prior to implementing a case action.

The Family Services Specialist I is distinguished from the Family Services Specialist II by the latter's functioning more independently as a full performance Family Services Specialist.

Family Services Specialist II is the full performance level in the occupational group for Family Services. Employees are responsible for developing and implementing individualized service plans involving the application of casework methods in Employment Services and Child Care and basic service level caseloads of Child Protective Services, Foster Care, and Adoptions. Employees may provide services in all program areas or specialize in one or several program areas. Typically employees perform all tasks independently and only seek supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement.

General Work Tasks (Illustrative Only):

• Interprets laws, policies and regulations as applied to specific area of responsibility;

• Monitors, coordinates and administers specific programs as assigned;

• Coordinates services within specific area of responsibility;

• Interviews and assesses customer needs and other relevant factors - such as education/skill levels, abilities, interests, and support systems.

• Informs clients of related service programs rules/regulations, and right to participate;

• Presents cases to determine appropriate services and writes/implements service plans;

• Provides case management services to monitor compliance;

• Manages program waiting lists;

• Tracks expenditures, prepares/submits budget estimates and ensures payment for services;

• Completes necessary federal, state and local planning and reporting requirements;

• Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers;

• Conducts overall monitoring of programs in specific area of responsibility;

• Serves as resource to clients and the community in area of expertise; and

• Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care.

Minimum Qualifications:

The following criteria must be met and portrayed in application/resume in order to be considered for an interview.

Education and Experience:

• Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia).

Knowledge:

• Social work principles and practices;

• Human behavior and motivational theory;

• Laws, policies, and regulations relating to human services program areas;

• Social, economic, and health problems.

Skills:

• Operating a motor vehicle;

• Operating a personal computer with associated software.

Demonstrated Ability:

• Communicate effectively both orally and in writing;

• Interview, assess needs, counsel, and refer clients to other resources as needed;

• Develop and implement service plans in order to insure the delivery of appropriate services to the client;

• Make sound judgments within the framework of existing laws, policies, and regulations;

• Respond to the client's emotions in order to accomplish services objectives;

• Plan and manage own work activities including service delivery, preparing reports and correspondence, record keeping, and other related activities;

• Establish and maintain effective relationships;

• Stay abreast of current trends and developments in the social work field

Preferred Qualifications:

• Working experience in Family Services Programs with completion of required training which provides the required knowledge, skills, and abilities.

• Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

Special Requirements:

• After hours on-call for Child Protective Services.

• Valid Virginia driver's license with driving record that meets agency standards.

• Ability to testify in a court of law.

• Willing to work in community emergency shelter in the event of a natural disaster or emergency.

• All applicants are subject to a DMV/driving record check and CPS and Criminal History Search. The investigation may include fingerprint check (State Police, FBI); lo employment verification; verification of education (relevant to employment); and other checks requested by the hiring authority.

• In-office work; teleworking not an option.

Instructions to Applicants:

• Applications for this position must be submitted electronically through this website. Hard copies cannot be accepted. This website will provide a confirmation of receipt when the application is submitted for consideration.

• Consideration for an interview is based solely on the information provided.

• Refer to your online account for the status of your application and this position.

Agency Address:

17100 Monument Circle, Suite A, Isle of Wight, Va 23397