The Family Service Worker Supervisor is responsible for overseeing and providingprotective foster care and supportive services for abused or neglected children. Thisposition is governed by state and federal laws and agency policy Typical Functions Supervises a subordinate support staff by communicating prioritization of activities and project deadlines, reviewing and monitoring the work performed, interpreting policies, procedures, or precedents and providing supervisory or management staff with project updates on a regular and recurring basis to ensure adherence to project goals and timeframes.
Reviews and monitors case records and reports to ensure quality service delivery and compliance with state and federal laws and agency policy. Reviews and discusses information obtained by workers investigating suspected child abuse and neglect complaints to determine if allegations can be substantiated. Coordinates services with other agencies when assisting multi-problem clients.
Presents informational programs on agency activities and services to local civic organizations and schools. Provides direct casework services for protective, foster care and supportive services cases and conducts home studies and investigations of suspected child abuse and neglect. Recruits, trains and provides support to foster parents.
Prepares court reports for custody hearings and presents testimony when necessary. Attends or conducts staff meetings to develop and monitor case plans. Develops budgets requests for program activities and submits for approval and reviews and approves expenditures.
Performs other duties as assigned. Special Job Dimensions Knowledge, Abilities, and Skills Knowledge of supervisory practices and procedures. Knowledge of the principles and practices of counseling, social work and case management.
Knowledge of state and federal laws, rules, guidelines, and agency policies and programs governing foster care and protective services. Knowledge of the principles, techniques, and methods of investigation. Knowledge of human service resources.
Ability to plan, organize, and direct the work of others. Ability to provide technical assistance in specialized program area. Ability to perform case and situation analysis and develop plans for remedial action.
Ability to interview and obtain information. Ability to prepare, present, and review oral and written technical and confidential information and reports. Minimum Education and/or Experience The formal education equivalent of a bachelor's degree in social work, sociology, psychology or a related field; plus four years of experience in a child welfare or human service program or a related field, including two years in a supervisory or leadership capacity.
Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. Preferred Qualifications Certificates, Licenses, Registrations Agency Specific Information Division Name
Division of Children and Family Services
Special Work Condition
frequent on call, some travel required. EXPERIENCE CANNOT BE SUBSTITUTED FOR THIS JOB TITLE
Special Application Information
All DHS applicants must complete drug screening, as outlined in DHS Policy 1087, prior to being hired.
Applications are prescreened according to the state application, addenda, rsum, transcript, licenses and any other information that is submitted. Only transcripts should be submitted at the time of applications; reference letters, certificates, and licenses should be brought at the time of interview.
Failure to complete the application form according to instructions with complete and accurate information will adversely impact your comparison to other candidates. List all prior work experience, including military service, with most recent employment first. You may include volunteer or unpaid work as part of your work history; however, you should include the number of hours per week which you performed these duties.
False, misleading, or incomplete statements may result in disciplinary action and possible termination.
Benefits package may include: health & life insurance, vacation & sick time, paid holidays, credit union membership, retirement, career bonus, and deferred compensation.
CONTINUOUSLY ADVERTISED POSITIONS:
Submitting an application for a continuously advertised position does not guarantee that a job is available for that position title; e-mails stating that the applicant meets the minimum qualifications for a position are for future reference. Applications submitted for continuously advertised positions are kept on file for 60 days.
As jobs for that position title become available, eligible applications in that file that match the county and division criteria will be considered. On your application you should have designated in which counties and divisions you are willing to work. Please keep in mind that you will not appear on hiring lists for counties you do not designate. Do not select statewide from this county list.
EXPERIENCE CANNOT BE SUBSTITUTED FOR THIS JOB TITLE
Applicants must submit an official transcript by mail in addition to applications for all levels of Family Service Worker positions except for Family Services Assistant positions. Transcripts will remain on file for future applications. The following Bachelors, Masters, and Doctorate degrees are valid for such Family Service Worker-type positions:
Child and Family Development
Counseling (any field)
Education: Early Childhood, Elementary, Middle Level, Secondary, or Special
Family & Consumer Science
Human Development & Family Studies
Mail your transcript to the following address:
Arkansas Department of Human Services
P.O. Box 1437, Slot W301
Little Rock, AR 72203
The transcript must be an official transcript sent from the university or college you attended. The transcript must still have the envelope sealed with the security seal affixed. Once the seal is broken, the transcript is considered void.
State Of Arkansas