Family Medicine Residency Program Coordinator

The Department of Medicine, Division of Stanford Health Care Tri-Valley, is recruiting a highly organized, detail-oriented, and resourceful Family Medicine Residency Program Coordinator 2 with exceptional customer service and operational skills to join our team in Pleasanton, CA. This position is a full-time, in-person, Stanford University position in a dynamic hospital, school, and departmental environment. The Family Medicine Residency Program Coordinator 2 will independently manage, administer, and support the operations of the inaugural Family Medicine Residency Program, as well as future residency/clinical fellowship programs, which may include multiple subspecialties. Establish program activities, prioritize program-related tasks, and ensure that important deadlines are communicated and met.

Duties include:

• Independently implement, administer and evaluate day-to-day activities of residency/clinical fellowship program(s) by identifying and executing responsibilities, making recommendations that impact policies, programs and standards, and ensuring compliance and follow-up, as needed.

• Act as key contact for the program to interpret and apply complex policies, procedures and program guidelines (such as those from ACGME - Accreditation Council for Graduate Medical Education). Review exceptions to policies to determine if exceptions are allowable. Identify, troubleshoot and report compliance issues and assist in correcting situations.

• Initiate and manage the annual recruitment, onboarding and offboarding processes, including coordinating all interviews and collecting feedback on applicants. Summarize ratings and provide recommendations to program director and selection committee.

• Participate in ranking meetings and provide feedback on strengths/suitability of applicants. Communicate requirements to newly matched residents. Administer appointments to the hospitals/university.

• Manage the residency/clinical fellowship and faculty evaluation process by establishing and executing project plans, timelines, and objectives. Present analysis of programs and evaluations.

• Develop, distribute, maintain and analyze the resident rotation, vacation and leave schedules based on accreditation requirements with oversight of Program Director.

• Ensure compliance with accreditation, licensing board, professional association, ACGME requirements, GME Office requirements for the residency curriculum, goals and objectives for each level of training. Ensure interns are credentialed before starting any rotation.

• Act as a liaison and advocate in support of residents and hospital administration. Establish relationships and act as a liaison to other hospitals, internal departments, and divisions regarding resident recruitment, orientation, annual program affiliation agreements, and external rotations. Manage the goals and objectives for fellows' rotations through other clinics; recommend actions to be taken if goals are not being met.

• May assist with budget activities for various residency activities, including monitoring expenses.

• Plan annual events, organize meetings, and assist in the preparation for ACGME Site Visits and internal reviews. Develop brochures, invitations, or advertisements for events/lectures.

DESIRED QUALIFICATIONS:

• ACGME Site Visit advanced experience.

• MedHub familiarity.

• MSOW experience.

• Project Management experience.

• Basic accounting and financial concepts. Experience with Stanford systems a plus.

• Adobe Creative Suite and Adobe Experience Manager.

• Canva familiarity.

• SmartSheet advanced skills.

• Website (AEM platform) and social media advanced experience.

EDUCATION & EXPERIENCE (REQUIRED):

• Bachelor's degree and two years of relevant experience, or combination of education and relevant experience.

KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):

• Ability to work independently and to coordinate multiple assignments with fluctuating priorities.

• Excellent organizational and analytical abilities, ability to handle diverse workload.

• Demonstrated good judgment in all areas of responsibility.

• Agile and quick learner who can adapt easily to Stanford specific software and clinically related software.

• Demonstrated ability to work well independently and take initiative while problem solving and resolving challenges.

• Excellent oral and written communication skills. Ability to work with all levels of faculty and staff and exhibit significant degree of diplomacy.

• Excellent customer service skills and ability to adapt to changing work environment.

• Proficient with Excel, Word and other applications required.

• Ability to learn, understand and apply Accreditation Council for Graduate Medical Education (ACGME) or other subspecialties guidelines.

PHYSICAL REQUIREMENTS:

• Constantly perform desk-based computer tasks.

• Frequently sitting.

• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds.

• Rarely twist/bend/stoop/squat, kneel/crawl.

WORKING STANDARDS:

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.

• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu/.

The expected pay range for this position is $85,000 to $107,000 per annum.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

Why Stanford is for You

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

• Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.

• A caring culture. We provide superb retirement plans, generous time-off, and family care resources.

• A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.

• Discovery and fun. Stroll through historic sculptures, trails, and museums.

• Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources at stanfordelr@stanford.edu. For all other inquiries, please submit a contact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Additional Information

• Schedule: Full-time

• Job Code: 4537

• Employee Status: Regular

• Grade: G

• Requisition ID: 102636

• Work Arrangement : Hybrid Eligible