Family Engagement Specialist

Public Health Management Corporation Philadelphia , PA 19107

Posted 2 months ago

Summary of Position:

Turning Points is one of the largest social service agencies in Philadelphia, supporting the needs of more than 10,000 men, women and children throughout the city. We offer programs that help families in raising safe, healthy, educated, and strong children by partnering with caregivers to develop and strengthen protective qualities and by offering them the tools, skills, and resources needed to ensure their children's optimal development. Turning Points Department of Parenting Support Services (PSS) has an extensive history and successful track record of helping families build stronger relationships with their children, co-parent, and utilize nurturing parenting skills. Our goal is to implement a system of supports which include parenting education workshops, case management, as well as leadership and advocacy opportunities for families receiving Turning Points services (via other programs) and those who live in Philadelphia and want/need our support.

The Family Engagement Specialist (FES) is responsible for supporting the development, implementation, and evaluation of evidenced-based parenting education programs and services. The FES will have a leadership role in building the Family Engagement Strategy for the department, implementing evidenced-based parenting programs in partnership with key organizational partners, and expanding our efforts to support and engage male caregivers.

Specific Job Responsibilities:

Under the direction of Program Director, the Family Engagement Specialist will:

  • Help to strengthen partnerships and initiatives designed to expand parenting education programs and improve family health and well-being at Turning Points for Children.

  • Provide case management and support to 12-15 young parents participating in department programs.

  • Lead the implementation of the Triple P Program and help bolster the Family Engagement Strategy within The Bridge (a PHMC and Turning Points affiliate) as a part of a five year initiative funded by SAMSHA to provide intensive outpatient services to youth (12-24) and their families.

  • Work with the Program Director to develop Father Engagement Initiatives within the agency and with external partners.

  • Serve as a facilitator of evidenced-based parenting programs within the department (training will be provided).

  • Attend and engage in planning, implementation and evaluation meetings. Collect, document, and write program reports that document success, growth opportunities, and lessons learned. Reports will be shared with funders, Turning Points Leadership Team and key program partners including evaluation and clinical team(s).

  • Work with PSS Program Director to ensure program materials, supplies, staff travel and program expenses are in compliance with budget guidelines.

  • Engage in weekly supervisory meetings with Program Director; support planning and attend staff meetings, team retreats, and organizational events.

  • All other duties as assigned by the Director, Parenting Support Services.

Position Requirements:

  • Bachelor's degree required, Master's Degree preferred

  • Evidence of experience working with expectant and parenting youth and families

  • Experience facilitating workshops for various audiences

  • Knowledge of human development with a focus on children and adolescents, child development, assessment, and clinical skills

  • Knowledge and experience working with people who have Substance Use Disorder

  • Excellent verbal and written communication skills

  • Proficiency in using a personal computer, including Word, Outlook, and the Internet.

  • Current Pennsylvania Child Abuse History Clearance, Criminal History Check, and FBI Clearance.

Technical Skills:

  • Understanding of child, adolescent, adult, and family functioning.

  • Knowledge of evidenced based parenting programs.

  • Demonstrates the capacity to develop, supportive and be empathic in relationships.

  • Knowledge of and ability to identify environmental factors that impact families.

  • Knowledge of and collaboration with social service providers and community resources.

  • Cultural competency; ability to empower and involve others; problem-solving and conflict management skills; and developing community resources and cooperative working relationships with others.

  • A strong belief in the value of being father inclusive and valuing fathers as assets to their children.

  • Promotes the belief in the use of non-corporal means of discipline for the children.

  • Meticulous organizational skills and attention to detail.

  • Experience with MS Office.

Other Skills and Behaviors:

Commitment Committed to the success of Turning Points for Children. Dependable; keeps commitments to families, community partners, supervisor, staff, and colleagues, including timely and regular program attendance and responding to communications; is resourceful in working to find new ways to help; focuses on what it takes to get the job done.

Culturally Competent Has a comprehensive understanding of the dynamics of ethnic and cultural differences and the role they play in individual, family, and community functioning; demonstrates sensitivity to cultural and socioeconomic characteristics.

Problem Solving

  • Diagnoses underlying or hidden problems and develops logical solutions.

Work Under Pressure

  • Responds positively to frequent and/or tight deadlines; maintains composure under stressful situations.

Relationship Building

  • Establishes smooth and cooperative working relationships with diverse families, colleagues, and external contacts, demonstrating sensitivity to cultural and socioeconomic characteristics; provides information and assistance to all and uses diplomacy and tact, especially during tense or stressful situations.


  • Creates an atmosphere where an exchange of ideas and opinions are encouraged; actively listens to others; speaks clearly and effectively when sharing information with others; prepares written materials clearly and concisely.


  • Ability to work in a team; promotes open communication for self and others; facilitates sessions to ensure group participation and desired results.

Continuous Learning

  • Continually upgrades knowledge and skills; open to new ideas, methods, and program developments; willing to take on new assignments as needed to ensure program success and to advance the agency vision, mission and goals.


  • Establishes relationships that are ethical, client-oriented and not self-interested; maintains appropriate appearance and behavior; interacts respectfully with all families and colleagues; conducts employment relations in accordance with the Employee Handbook. Establishes professional boundaries with youth and families.


  • Commensurate with education and experience.

To Apply: Please submit resume and cover letter.

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Family Engagement Specialist

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