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Family Case Manager Supervisor 4 - Knox County(Dcs)

Expired Job

State Of Indiana Vincennes , IN 47591

Posted 2 months ago

Job Description:

The incumbent works in a County Office of the Department of Child Services (DCS) and is responsible for the direction and supervision of a unit that provides protective services to children and families. The unit provides social services to maintain children in their families in a safe and positive manner, or to remove children from their family to place them in protective environments working through the court system. The incumbent reports to either a Division Supervisor or Assistant Director in large County Offices or to the Director in smaller counties.


  • Prioritizes work within the department and insures that deadlines are met. This includes assessment of the risk to the child when complaint calls are received and staff is not available to respond to all calls.

  • Assigns work to unit staff. Sets standards for work based on federal, state and judicial system regulations and guidelines. Monitors the flow and quality of work performed. Schedules on call rotation of Family Case Managers 2's;

  • Reassigns work to maintain equitable work distribution and to cover vacant caseloads;

  • Reviews actions taken by the Family Case Managers during home visits resulting from allegations of abuse or neglect for soundness of judgement and to insure that appropriate steps were taken to protect involved children;

  • Assists the Director or Division Supervisor in establishing long-term goals and objectives for the county Office or division. Sets and implement goals and objectives within the department both long and short term. Conducts staff and community child protection team meetings;

  • Communicates closely with the court system;

  • Reviews case files to insure that documentation is sufficient to meet court standards if subpoenaed. Reviews documents that are written specifically for the court such as recommendations to make a child a CHINS (Child in Need of Services), informal adjustment plans, family progress reports, reunification plans, and terminations of parental rights. The formats must meet court standards and the content must substantiate the recommendation of the department. The supervisor utilizes the assistance of the county attorney for this area but is totally responsible for the actions of the Family Case Managers that lead to the recommendations. Also reviews recommendations regarding licensure of foster care homes and adaptive home studies as well as other reports;

  • Exercising considerable judgment, assists staff on call with difficult, emergency, life threatening, or other serious situations;

  • Prepares for and testifies in court or may assist staff in preparation and testimony for hearings;

  • In larger counties, participates in on call rotation in a supervisory capacity. In smaller counties, may be responsible for on call rotation with the Family Case Managers 2's. may accompany staff on home visits where crisis situations exist ( although these are difficult to predict) and may do home visits when staff is not available to respond to a call;

  • Insures that Family Case Managers and other staff are following policies, regulations and operating procedures. Assures that contacts between staff and people receiving services as well as between staff and all other involved social service providers and the public are conducted in a professional and ethical manner;

  • Maintains positive relationships with foster parents and foster parent organizations;

  • Oversees the assessment of each family's progress and capability to be reunited with their children;

  • Conducts performance appraisals and maintains a fact file for all assigned employees;

  • Interviews applicants for vacant positions and makes promotional and hiring recommendations to the Appointing Authority. Authorizes leave requests;

  • Documents need for, recommends and assists in carrying out disciplinary actions;

  • Assists with the development of local policies, interpretation of state and federal policies and regulations, and implements those within the incumbent's department;

  • Prepares and submits a departmental budget recommendation to the Director. Develops statistical and background information to support budget requests. Allocates and monitors the departmental budget and purchase of services budget;

  • Trains Family Case Managers and other staff on new programs and developments, as well as provides training to new staff;

  • Establishes effective working relationships with supervisory staff of community social services agencies to facilitate services;

  • May perform public relations functions by addressing groups or individuals about the purpose, goals and methods of programs;

  • May represent the department in administrative appeals and hearings as a result of a complaints by people receiving services or by staff;

  • Performs related duties as assigned.

Preferred Experience:

Bachelor's degree from an accredited college/university in Child Development, Criminology, Criminal Justice, Education, Healthcare, Home Economics, Psychology, Guidance and Counseling, Social Work, or Sociology or a related field. Two (2) years experience in the provision of education or social services to children and/or families. One (1) year of the experience in an administrative, managerial, or supervisory capacity is preferred or accredited graduate training in Social Work.


The State of Indiana offers a comprehensive benefit package which includes medical, dental, vision, life insurance, retirement plans and accrued leave.

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.

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Family Case Manager Supervisor 4 - Knox County(Dcs)

Expired Job

State Of Indiana