Family Advocate

Chris 180 Atlanta , GA 30301

Posted 2 months ago

Position Description

Family Advocate will work with families to promote family wellness & parent involvement programs to include advocacy, parent peer support group, and parent education and to support the implementation of partnership process. The Family advocate will operate as a liaison between the Clubhouse staff, youth and parents in the recovery support process.

Displaying positive role-modeling to members

  • Promote self-esteem

  • Promote healthy boundaries

  • Promote good hygiene and appropriate personal appearance among young adults

  • Reinforce socially acceptable behaviors (ex: manners, eating habits, personal safety)

  • Teach and reinforce thoughtful decision making

  • Teach and reinforce professionalism in work tasks and employment

Coordinating Services and Collaboration

  • Transport member to and from facility and/or community sites when needed

  • Meet with family members monthly

  • Monitor, schedule, facilitate and/or participate in Team Meetings for members.

  • Collaborate and communicate with other programs in the CHRIS 180 continuum in the provision of services to members

  • Collaborate and consult with other providers and entities in the provision of best care services to members

  • Monitor the provision of services provided.

Responsibility

  • Assessing client and family needs based on history of trauma and strengths.

  • Coordinating and collaborating services with team (form group activities, transporting clients, home visit appointments, monthly parent education group, family outings etc.)

  • Management of caseload and upkeep of documentation in Care-Logic.

  • Satisfy all state, agency and contract guideline.

  • General check ins with and their families weekly.

  • Locate information and other resources to assist clients and families with urgent needs

  • Facilitate parent education group and provide resources

  • Pick up and drop off youth for community service and group outings

  • Collaborate with team to maintain upkeep of caseload

  • Find online trainings and essential learning to assist with services and trauma-informed care

  • Satisfy all state and agency guidelines.

Documentation Requirements

  • Provide member updates in Case Notes within required timeframe.

  • Complete Incident Reports as needed prior to shift end

  • Monitor completion of deadlines (i.e Monthly Summary Reports)

  • Provide reports to governing/referral agencies regarding participation of member

Performance and Conduct

  • Maintain confidentiality of member information

  • Maintain appropriate professional boundaries

  • Follow the CHRIS 180 Code of Ethics

  • Follow mandated reporting requirements of GA Code

  • Support and maintain an environment of emotional and physical safety for members, staff and other stakeholders always

Demonstrate customer service;

  • Always promote positive image of CHRIS 180 programs.

  • Work as a contributing and collaborative team member.

  • Respond to consumer and peer needs in a timely fashion.

  • Answer telephone calls and emails accordingly.

  • Respond to requests for information from stakeholders in a timely fashion.

Maintain Personal Information and Training;

  • Attend and participate in staff meetings as scheduled

  • Attend and participate in required trainings as scheduled

  • Maintain required certifications

  • Review, understand and responsible to program policies

  • Provide documents in a timely fashion to Human Resources

  • Report changes in status to HR as required by policy

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