Facility Solutions Regional Account Specialist

Staples is business to business. You're what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

What you'll be doing:

• Collaborate with Vertical sellers to understand their needs and provide operational support.

• Oversee and manage daily operations related to Facilities business in the assigned region.

• Coordinate with cross-functional teams to ensure timely execution of projects and services.

• Develop and implement efficient methods and procedures to enhance operational effectiveness.

• Monitor and track key performance indicators (KPIs) to identify opportunities for improvement.

• Resolve escalated issues and troubleshoot complex problems related to the Facilities business.

• Maintain compliance with internal policies, regulations, and quality standards.

• Provide input to the budgeting process and monitor financial performance.

• Conduct regular reviews of processes and suggest innovations to drive efficiency.

What you bring to the table:

• Build and maintain excellent customer relationships

• Excellent communication skills

• Superior negotiation skills

• Ability to confront difficult issues and inspire others to embrace a course of action

• Skilled in business analytics with the ability to make financial and fact-based decisions

• Superior presentation skills

• Demonstrated team building skills

• Understanding Healthcare terminology

• Understanding supply chain, EVS, infectious control

What's needed- Basic Qualifications

• 4+ years of prior related specialized experience.

What's needed- Preferred Qualifications

• Bachelor's degree in a related field

• Strong background in operations management.

• Proven experience in process improvement.

• Knowledge of Facilities business operations.

• Experience supervising a team.

• Familiarity with budgeting and financial analysis.

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!