Facility Services Regional Account Manager

The Regional Account Manager (RAM) provides sales leadership for a designated number of strategic accounts. The RAM Partners with key customer management and stakeholders and will identify, plan, and execute growth strategies and tactics for large-scale facilities services initiatives with janitorial, the ABM EnhancedClean Program, facility services engineering, and parking management. The RAM will cross-sell other facility services as well and ensure ABM program quality and implementation of contract terms. Financial performance, P&L, and A/R, work order management, and problem resolutions will be the RAM's responsibility as well. As a leader, the RAM will be required to give dynamic client presentations and updates.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2024 Employee Benefits | Staff & Management

Essential Functions:

• Establishes productive, professional relationships with key ABM and client personnel in the assigned industry group and/or strategic accounts

• Partnering, consulting and communicating with Key Customer Management.

• Partnering, consulting and communication with Key internal stakeholders.

• Identifying, planning and executing growth strategies and tactics.

• Supporting change and transition activities, and monitors rollout schedules, targets and plans.

• Ensuring that all standardization programs have been set and are being utilized effectively.

• Coordinating all billing, reporting and accounting requirements relative to the Customer, and in conjunction with ABM's standards.

• Monitoring Profit and Loss Statements ensuring accuracy and optimal financial performance.

• Monitoring the accounts receivable activity of the account ensuring accuracy and timeliness.

• Ensuring that all contract terms and requirements are being upheld by both the Customer and ABM.

• Following up and insuring problems and/or issues are resolved via work order management.

• Presenting information to the customer during key meetings and reviews

Requirements:

Education:

• Bachelor's degree preferred or equivalent level of professional experience.

Experience:

• 8+ years of relevant professional experience.

• Minimum of 4 years of major account experience.

• Minimum of 2 years of experience in the services sector.

Other:

• Ability to communicate and present effectively to all levels including executive.

• Ability to present to groups.

• Strong knowledge and experience in account management within the facilities services industry.

• Successful track record in selling and/or growing large, complex accounts required.

• History of building relationships with existing clients to maintain present sales and to facilitate add-on business and services.

• Able to represent Company at local or regional conferences or at National meetings and trade organizations.

• Must have the ability to solve problems quickly as well as manage multiple accounts over a large geographic area