The Facilities Operations & Engineering Coordinator is responsible for the providing the highest levels of customer service to the customers at the 10UCP property. Support operations & engineering, maintenance work plans, reporting and Integrated Work Place Management System processes.
Provide highest levels of customer service for 10UCP operations; greet visitors, answer phones, generate internal/external correspondence, deliveries, filing,
Maintain and update building inventory lists, property and lease files, permit tracking, contact lists, LEED reporting, Project List, etc.
Manage Key Performance Indicators for Operations and Engineering teams
Perform Zone Maintenance inspections and create planned corrective work orders in the Integrated Workplace Management System (IWMS)
Support IWMS system utilization for 10UCP operations.
Manage all employee communications (i.e., memos, elevator screens, lobby postings, etc.)
Provide after-hours access list to security nightly.
Update and distribute weekly Staff Meeting minutes.
Act as point of contact for all employee requests; review and dispatch employee service requests through the work order system and follow-up through completion.
Provide monthly/quarterly work order metrics.
Manage customer and vendor insurance compliance including BROWZ compliance.
Assist with recycling program.
Manage special projects and outside vendors as assigned by Sr. Director.
Maintain and update project calendar weekly.
Request pricing and coordinate scheduling for vendor services.
Coordinate office maintenance requests (including ergonomic equipment installs, painting, furniture modification, etc.).
Attend quarterly EH&S safety meetings and distribute information and sign-in sheet to building management team. Track and close Gensuite tickets.
Inspect and prepare vacated offices/cubicles so they are move-in ready for new employee.
Perform janitorial/building inspections to ensure property is well-maintained and meets standards of a Class A high rise office building.
Establish and maintain favorable occupant relations.
High School Diploma; college degree preferred
Minimum of 5-years prior experience in a clerical/administrative role; property/facilities management experience highly preferred
Proficient with MS Office Suite (Word, Excel, Outlook, PowerPoint)
Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
Must be willing to work in Universal City, CA
Must be willing to submit to a background investigation
Must have unrestricted work authorization to work in the United States
Must be 18 years or older
Excellent verbal and written communication skills.
Proven ability to multi-task, prioritize, organize tasks and projects; attention to detail a must
Customer-focused with excellent customer service skills and a "can-do" attitude
Ability to maintain professionalism at all times