Facility Operations Assistant Manager 2Pm-10Pm

Life Time Fitness Goodyear , AZ 85338

Posted 3 months ago

Description

Our Facility Maintenance team is responsible for: keeping our clubs clean, well maintained and safe; making sure all exercise equipment is working properly; and providing a positive experience for our members and guests. No two days will be the same, and you'll likely experience a variety of slightly different challenges each day in a high-energy, health club environment. A positive attitude is a plus.

Duties & Responsibilities

  • Member Experience

  • Assists staff in keeping locker rooms, fitness floors and common areas clean, tidy and welcoming at all times

  • Assists with keeping towels and amenities properly maintained and present

  • Ensures staff is courteous to members and respectful of their privacy in the locker rooms

  • Works alongside staff to complete tasks thru leading by example to improve members experience

  • Connects with all members to ensure that they are enjoying their experience

  • Proactively interacts with members to gather feedback

  • Assist with responding to member feedback with urgency and provides follow up communication with solutions

  • Routinely and repetitively lift more than 20 pounds

Sales & Promotion

Promotes Life Time programs, products, and services

Financial & Budgetary

Assists the Manager with monthly and annual budget recommendations

Managerial & Supervisory

  • Creates and coordinate Operations staff schedule

  • Serves on the club Safety Committee ensuring policies and regulations are in compliance with OSHA regulations

  • Assists in overseeing locker rooms, fitness floor, tennis, pool and towel services operations

  • Assists in training team members through standard operating procedures, role playing, shadowing and providing feedback

  • Assists with recruiting and interviewing for the Operations department

  • Assists with coaching and counseling team members

  • Attends weekly department head, Operations department, and all club meetings

Qualifications

Education & Experience

  • High school diploma or GED

  • College degree in business, hospitality, or related field preferred

  • One-year customer service experience

  • Health and fitness operations experience preferred

  • Experience with building operations preferred

Licenses / Certifications / Registrations

  • CPR/AED certification required within the first 30 days of hire

  • Aquatic Facilities Operator Certification (AFO)

  • Certified Pool Operator license (CPO) within 3 months of hire

Benefits

All Life Time Team Members receive:

  • Complimentary Life Time membership

  • Team Member discounts for Life Time products & services

Additional Full Time Benefits

  • Medical, Dental, and Vision Plan

  • 401(k) Retirement Plan

  • Industry-leading Education and Training

  • Flexible Spending Account Dependent (day) Care Account

Compensation

Hourly Wage

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Facility Operations Assistant Manager 2Pm-10Pm

Life Time Fitness