Facility Attendant Trainee

Important information:

This recruitment is open and continuous. We are consistently screening applicants for this position.

Under direct and immediate supervision assists the public in their use of the Community Center and City Hall facilities for scheduled events; trains in a wide variety of duties including preparing facility for use by private parties and community groups, set up/take down tables and chairs; minor maintenance and janitorial duties, set up of audio-visual systems, open and close facility for daytime, evening, and weekend rentals; learns how to provide information to potential users regarding facility rentals and scheduling.

• Attends training sessions and receives on-the-job instruction to learn techniques and methods of facility attending. This includes:

• Unlock, lock and inspect facility prior to, during, and after event.

• Assist with entering reservations, communicate with scheduled groups via phone and/or computer to confirm use of facility and identify needs.

• Prepare facility according to user specifications; set up and take down furniture and equipment including dance floor/stage, tables, chairs, minor audio visual equipment and other furniture and equipment as required for event.

• Keep restrooms, kitchens and refreshment areas clean and sanitized; maintain adequate inventory of towels, tissues, and other common use materials, perform related miscellaneous custodial duties.

• Monitor activities of facility users for appropriate and safe conduct.

• Clean up after facility users and set up for subsequent activities.

• Sweep and mop floors as required.

• Empty garbage throughout the facility as necessary.

• Makes written reports of damage to equipment or facility.

• Interpret facility rules and regulations as per established guidelines and monitor facility users for adherence to building rules and party limitations.

• Perform others duties as assigned.

Knowledge of:

• Principles and techniques for planning, servicing and coordinating a variety of entertainment, meeting, and banquet events.

• Event set up and coordination.

• Principles of customer service and conflict resolution.

• Modern office methods, procedures, computer equipment and computer software.

• Equipment, tools and materials used in modern office operations.

• Standard audio visual equipment set up and usage.

• Fire and safety regulations related to public assembly facilities.

Ability to:

• Help oversee events in progress; learn to analyze and identify potential problems, situations and needs; accurately and quickly carry out solutions.

• Coordinate multiple simultaneous rental uses and meet critical time deadlines.

• Work independently and prioritize assignments.

• Perform heavy physical work including the lifting and moving of tables and chairs.

• Work a flexible schedule including nights, weekends and holidays.

• Learn to assist users with set-up design and read set-up diagrams.

• Identify custodial and maintenance needs and perform and/or assign related duties.

• Follow written and oral instructions.

• Deal effectively and courteously with the public.

• Cancel rental function when user is not incompliance with rental agreement and City policies governing the use of facility.

• Provide high quality, economical services to the Citrus Heights community, placing emphasis on responsive customer service.

• Demonstrate a civic entrepreneurial spirit by generating new, innovative ideas and development of better methods to accomplish tasks and complete projects.

• Foster an environment that embraces diversity, integrity, trust and respect.

• Be an integral team player, which involves flexibility, cooperation and communication.

• Establish and maintain effective working relationships with those contacted in the course of work.

• Work with various cultural and ethnic groups in a tactful and effective manner.

• Use principles of effective office safety including use of equipment in a proper and safe manner, use of preventative personal ergonomic techniques, and maintenance of safe housekeeping in personal and common workspaces.

• Communicate clearly and concisely, both orally and in writing.

• Operate a personal computer with proficiency and familiarity.

Experience and Training

Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

Experience:

One year of experience, or equivalent, in custodial or building attendant position with significant customer service contact.

Training:

Equivalent to completion of twelfth grade.

License or Certificate:

Possession of a valid California Driver's License.The Facility Attendant Trainee is the trainee level class in which incumbents develop the knowledge and skills necessary to perform Facility Attendant duties under direct and immediate supervision.