Facility Admissions Director

Join Our Leadership Team at Bradford Evolve Health Services!

Are you a dedicated professional with a passion for mental health and addiction treatment? Bradford Evolve Health Services is seeking an Admissions Director to oversee the admissions process, manage intake coordinators, and ensure a seamless, compassionate experience for prospective patients. This is your opportunity to make a significant impact while advancing your career in a supportive and dynamic environment.

What's in It for You?

• Professional Growth: Thrive in a leadership role with opportunities for career development.

• Impactful Work: Contribute to our mission of providing evidence-based, integrated treatment for co-occurring mental health and substance use disorders.

• Competitive Compensation: Enjoy a competitive salary, generous paid time off, and excellent benefits including medical, dental, vision, and prescription drug plans.

• Retirement Benefits: Benefit from a 401(K) plan.

Minimum Qualifications:

• High School Diploma or GED required; Bachelor's degree preferred.

• Minimum of 2 years' experience in admissions, healthcare management, or a related field.

• Strong understanding of mental health and addiction treatment.

• Excellent verbal and written communication skills.

• Demonstrated ability to manage and inspire a team.

• Proficiency with Microsoft Windows operating systems, Office software, and CRM systems.

• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

• Strong organizational skills and attention to detail.

• Empathy for individuals struggling with mental health and addiction issues.

Key Responsibilities:

• Oversee and manage the admissions process, ensuring timely and compassionate assistance for all prospective patients.

• Supervise intake coordinators, providing training, support, and performance evaluations.

• Develop and implement strategies to improve the admissions process and increase conversion rates.

• Ensure accurate and complete documentation of all patient interactions in the CRM system.

• Handle phone calls, emails, chats, and texts from prospective patients and referral sources.

• Follow up with prospective patients as needed.

• Identify and refer outpatient leads to the appropriate team members.

• Provide regular reports and reviews to senior management.

• Maintain knowledge of the services offered by Bradford Evolve Health Services.

• Stay updated on industry trends and best practices in admissions and patient care.

• Perform other duties as assigned by the CEO.

Physical Demands:

• Occasional lifting of up to 20 pounds.

• Standing, walking, and sitting for extended periods.

• Finger and hand dexterity for using office equipment.

• Visual and hearing acuity essential.

• Ability to understand and carry out written and oral instructions.

• Basic mathematical computation skills required.