Facilities Support Officer (Night Shift)

Masonicare Mystic , CT 06355

Posted 2 months ago

Facilities Support Officer (30914)Masonicare at Mystic

  • Mystic, CT

  • Including Every Other Weekend

Night Shift: 11:30pm

  • 8:00am


Provides security for residents, employees and visitors; protects building, assets, and premises as assigned. Additionally helps to maintain facility in a safe and clean manner.

Essential Duties and Responsibilities:

  • Conducts preventative patrols of buildings and premises at MAM to prevent fire, thefts, vandalism and intruders.

  • Monitors conduct of visitors on campus; confronts unauthorized persons for questioning as needed. Escorts employees and visitors to parking areas.

  • Writes comprehensive accurate reports detailing activities during shift. Responds to incidents/accidents completely documenting same using prescribed departmental forms and procedures.

  • Responds to inquiries for advice or assistance from employees, visitors, vendors and students.

  • Provides assistance to nursing staff of residents as needed.

  • Reacts to internal and external emergencies at MAM.

  • Secures and/or unlocks offices and buildings. Secures resident valuables or lost and found articles; maintains records of items received.

  • Controls vehicle traffic around facility.

  • Notify supervisor, police or fire department when situations warrant. Notifies maintenance personnel for major snow or ice conditions.

  • Conducts proactive patrols of building addressing potential equipment issues.

  • Attends meetings as required. Participates in mandatory in-service education programs.

  • Responds to fire alarms, calls for aid and other emergencies at MAM following described procedures in the Fire/Disaster plan and departmental policy and procedures. Communicates important information to pertinent staff.

  • Provides prompt, courteous service to residents and their families with a positive attitude. When speaking with residents, listens to their concerns and responds appropriately in a professional manner.

  • Helps create a safe work environment by following safety guidelines to prevent injuries to staff, residents, and visitors. Notifies management of unsafe work conditions.

  • Adheres to departmental dress code by wearing full uniform and presenting a neat, clean and professional appearance.

  • Provides daily cleaning activities as assigned. Set ups for events and meetings.

  • Provides first call response to assist resident with facility issues that may arise.

  • Communicates effectively and tactfully with adult and older residents/patients, recognizing their age, cultural diversity, needs, abilities and physical condition.

  • Perform work orders assigned by supervisor

  • Performs other duties as required.

Minimum Qualifications:

Education: High School or GED

Experience: 6-12 months experience in security operations, or in a general maintenance role.

Job ID: 8278035

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Facilities Support Officer (Night Shift)