Responsible for vendor onboarding and ensure vendors' performance is compliant with JLL and client standards.
Responsible for managing purchase order process and collaborate with Finance to ensure Account team operates on budget and invoicing activities conforms to JLL standards.
Co-lead contract management process for IFM (Facilities) and PDS (Projects) services.
Manage vendor activities in CMMS (maintenance system) to ensure COI are current and invoices are processed in a timely manner.
Support implementation of training program and maintain day-to-day activities post-implementation.
Lead Innovation Champions program to promote continuous improvement opportunities.
Serve as liaison for JLL Communications team to ensure corporate-level messaging is cascaded to the Account Team
Serve as primary contact for JLL IT Compliance.
Partner with Compliance Manager to deploy periodic customer satisfaction survey and summarize results.
Support Facilities Service Center with the work order request intake process.
Support implementation of Supply Chain platform and manage day-to-day operations post-implementation.
Manage client requirements for Account Team new hire onboarding and off-boarding.
Provide ad-hoc support for metrics/KPI reporting.
Skills and Qualifications:
High school diploma with 2 -3 years of demonstrated experience in finance management, vendor management, and use of technology platforms. This is not an entry-level position.
Ability to work independently, prioritize responsibilities to ensure deadlines are met, and manage multiple assignments effectively.
Ability to communicate effectively, foster relationships, and engage stakeholders, including senior leadership.
Proficient in MS Office and demonstrated experience with a variety of systems/software.
Motivated to grow and perform in a high-performance organization.
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